The pMD Blog

Welcome to the
pMD Blog...

where we cover interesting and relevant news, insights, events, and more related to the health care industry and pMD. Most importantly, this blog is a fun, engaging way to learn about developments in an ever-changing field that is heavily influenced by technology.

Design in Health Care: It's All In The Details

When you think of hospitals, what do you think of? Is it disease? Injury? Patients? Doctors? I don't think of any of those things, but instead, I think of the colors on the hospital walls. Ever since I was a child, my parents always said that I saw things differently. What they would see as just a building, I would see as a masterpiece. I would stare at the textured walls, the frames around the doors, even the light switches. It's the smallest of details that create a unique environment or work of art, sometimes in the most unlikely of places.

When it comes to hospitals, these details are everywhere - even though you may not see them. Mind you, many health care facilities don't partake in interior design aesthetics, but the ones that do give you a comforting sense of well-being. Since I started at pMD, I have been to my fair share of hospitals, fortunately for reasons other than a sick friend, relative, or even myself. There have been quite a few hospitals that have really surprised me and simply felt comforting. To me, this is what's important in an environment that can be hostile and alarming. You need comfort in order to recover.

The perfect example that comes to mind is Riley Hospital for Children at Indiana University Health. From the moment you step in the doors, you feel like you're in an art exhibit. It has a large, open lobby with colorful banners hanging from the ceiling, and a glass elevator at the center. That’s followed up by large, stuffed animals lining the room and a comfy seating area in the middle. I remember sitting there and looking at the entryway, seeing kids in red wagons being pulled by their parents, making their way into the building. Regardless of why they were there, they didn't look frightened or scared, but instead looked relaxed and if anything, excited. This was not a place to fear, but a place to feel at home.

Decor can have a huge effect on an environment, especially for children. So, are all children's hospitals like Riley? Not necessarily, but it is common for many to be stylized in a similar fashion. I have yet to be in a children's hospital that wasn't friendly. What about general hospitals? This is where the game changes. I have been in a number of nice, professional facilities, some of them reaching beyond Riley in terms of interior decor, while others lack interior decor entirely.

Our emotional well-being is just as important as our physical; we should always keep this in mind. From the perspective of a hospital or medical facility, it is especially important to remember this and make the patients and visitors feel comfortable. How do you do this? Well, it's all in the details.
5G ACA Account Management ACI adoption Advancing Care Information AHCA AHRQ AI Alternative Payment Model Amazon S3 Android API Apple appointment reminders Artificial Intelligence arts Audit Bay Area BCRA Best Place to Work Best Practices Big Data bootcamp BPCI BPTW Bundled Payments Business relationships Care Communities care coordination Care Navigation Care Team Career Fair CDC Charge Capture Charge Capture App Charge Capture Software Charge Capture Solution Charge Capture Statistics Charge Lag CHIP CIO Clinical Communication clinical data Clinical Data Registry Clinically integrated network Cloud CMS cms regulations Collaboration Communication Company Culture Conferences Connected Health Record contact practice Coronavirus COVID-19 COVID19 Cross-functional culture custom reports Customer Interaction customer relations customer service customer success customer support Customers Cyber Security cybersecurity Developer DHHS Dialysis discharge instructions EHR elderly Electronic Charge Capture Encryption epidemic Expansion FDA FHIR Flu fundamentals GI GI Outlook Goals group messaging Health Care Health Care Technology Health Care Web health data Health Information Exchange Health Record Healthcare healthcare interface healthcare interface integration healthcare software HIE HIPAA hipaa compliant communication hipaa compliant communication platform HIPAA-Compliant HL7 Home dialysis Hospital Census Hospital Communication humanity IA ICD-10 ICD-11 Implementation Improvement Activities in-app calling Instant capture Integration interface interoperability iOS iOS 8 iOS7 iPad iPhone iPhone 6 Lead Generation length of stay Long Term Care LTC Machine learning MACRA Medaxiom Medical Billing Medical Errors Medical Software Medicare Mental Health Mentorship Messaging Messaging with Patients MGMA MIPS MIPS Registry mobile Mobile App Mobile Charge Capture Mobile EHR Mobile Health Mobile Messaging Mobile security Mobile Technology Modern Healthcare Native App Network new feature new features news NIH OCM onboarding Oncology Care Model operations opioid crisis Pandemic Parenting partnerships Patient Patient access Patient App Patient Care Patient Chat Patient chat routers Patient Communication patient data Patient Engagement patient experience Patient Generated Health Data Patient Handoff Software Patient Information Patient Messaging Patient Safety patient support Patient Visits Patient-Centric PCP Performance bonus pmd pMD Team population health Population Health Management PQRS Product Development Productivity products Promoting Interoperability QCDR QPP quality reporting Quality Scoring Recruiting Recruitment Reimbursement remote jobs Remote Work reports Residents Responsibility ROI Rural communities Sales Secure Communication Secure Data Secure Messaging Secure Messaging Video Secure Text Messaging Secure Video Secure Video Chat Security Audit self care seniors SF Biz Times SNF SOC 2 software vendor Specialty Care success support TCM Team culture Teamwork technology telehealth Telemedicine telemedicine in long term care Telemedicine skilled nursing facilities Teletherapy Text Messaging texting training Travel Upgrades UX Design VA Value-based care Video Calling Video chat video communication video conferencing Virtual Care Virtual Visit voice calling voice memos Wearable Device wearing many hats Web App wellness wfh Wireless Work From Home Work Life Balance