pMDers travel. We travel a lot. Whether it’s for implementations or account management, you can find us in any given city on any given week. But while racking up the miles is part of the job, each meeting we have is an opportunity to strengthen our relationships with our clients, which in turns creates opportunity for expanding our customer base. When we travel, there is not a minute where we’re not interacting with our customers or strategizing how to make our customers even happier.
So what goes into a week of travel for a pMDer? A lot! Last week, my colleagues and I set off on a business trip to visit our customers and implement two new groups. While our weeks of travel can be a whirlwind, each city we touch down in has a purpose, has a reason. Our week of travel stretched across multiple states and multiple time zones. So let’s look at the numbers in five business days:
What does that all mean? The miles traveled, the hours spent in the air and only three trips to a local Whole Foods gave us the best number of all: ONE happy week of customer visits! While we understand that building a successful brand is a marathon and not a sprint, our team was able to accomplish in one week what some would spread out over a few weeks. Our small and agile team was able to bring on ten providers and even more staff members to use pMD, visit multiple existing customers, and all while seeing new cities and states, sampling local libations throughout the journey! If you have any questions or would like to find out more about pMD's suite of products, which includes our MIPS registry, charge capture, secure messaging, and care coordination software and services, please contact pMD.