The pMD Blog

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Tales From pMD Travel
If you ask any pMDer what their favorite part of their job is, he or she will tell you that it’s the customer interaction. We thrive on making doctors happy. It’s what makes our charge capture and messaging product great. It’s what gives us professional and personal satisfaction. And it’s why we are all motivated to go above and beyond for our customers.

We have customers all over the country, and one of our biggest challenges is managing our lives in San Francisco and getting quality time with our new and existing customers. In order to maximize our time with our customers and minimize our time negotiating security lines and long layovers and missed connections, we share access to a small, private plane.

My colleague Anthony Tsang and I are on our first big trip on the plane this week. We’re equally nervous about not having access to a restroom at 30,000 feet and our itinerary. We are planning to cross through eight different states to visit five different pMD groups in the harder-to-reach corners of the Midwest.

After a big night out with our entire team and their significant others on Monday night, Anthony and I started our journey late Tuesday morning. We left from San Rafael, Calif. and flew to St. John, Ariz. - current home to reasonably priced jet fuel and 30 mph winds. After a white-knuckle landing, a review of our inboxes, and surprisingly delicious burritos, we headed out to Lincoln, Neb.

I am working with a sales lead in Nebraska (they weren’t able to meet when we were passing through, but we hope to see them in their beautiful state soon!), and it was really fun to see the state’s capital city. Travel is important, and it’s easier to relate to people when you can picture their home.

My Wikipedia search told me that Lincoln was #1 on the Gallup-Healthways list of "Happiest & Healthiest" cities. We landed with high expectations, and the city didn’t disappoint us. We enjoyed the green pastures, Omaha steaks, and a microbrew before heading to our hotel to confirm our agenda for Wednesday: a lunch meeting in Jackson, Mich. and a meeting in West Chester, Ohio.

St. John, Ariz. The dried creek beds were beautiful and made me thirsty.


Lincoln, Neb. The lushness and trees surrounding the creeks were a stark contrast to Arizona. The devastating double tornado that hit Nebraska on Monday was just 100 miles north.


The guy at the airport, a.k.a. our first native Lincolnian that we came into contact with, told us that the biggest thing to do in Lincoln was to tailgate. He said that we were out of luck visiting outside of football season. We were in luck to find this tailgate warning sign at our hotel parking garage that confirmed that tailgating is a real sport.