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Tales from pMD Travel: Day 3
We started day three of our trip with a short drive to our meeting in Cincinnati, and we arrived early since hospitals are labyrinths. This hospital was especially bad, and we felt like Lewis and Clark when we finally found the right office.

Anthony and I met with Marilyn Orr, Dr. Christopher Orabella, and the staff at a pulmonary practice that uses pMD charge capture. They were excited about using pMD’s HIPAA-compliant messaging option in the hospital, and we talked to them about updating their providers’ phones and operating systems to iOS 7 so that they can take full advantage of messaging. We had a great discussion with the group, and it was motivating to see how many levels of the practice that pMD Messaging will help.

While we were in our meeting, our pilot relocated the plane to a nearby airport. We were back in the air about 15 minutes after leaving the hospital, bidding a fond farewell to Cincinnati and en route to Gary, Ind.

Based on the number of abandoned buildings, most people have left Gary. We did the same. We had a delicious lunch in Hobart, Ind. that left an unfortunately placed grease stain on my skirt before we went to meet a doctor for a charge capture training.

Hobart, Ind. This sign was posted outside of a physician’s office. We didn’t even consider driving on the sidewalk until they suggested that it could be done.

We enjoyed the people watching and WiFi in the doctor's office while we waited for him to finish seeing patients at the hospital. We knew that this neurologist wasn’t excited about pMD going into the training, but we still had a nice time working with him and hearing his story. Like most doctors who seem resistant to using mobile charge capture, he wasn’t trying to be difficult. He was just trying to make sure that he didn’t lose any time with his patients. This was great news for us since this is exactly why we are in this business.

From Hobart, we drove through a storm to Merrillville, Ind. to meet with one of our nephrology groups about Transitional Care Management (TCM) functionality and pMD Messaging. The group was excited to implement both of these features in pMD since it will help them increase their patient satisfaction, revenue, and communication.

Merrillville, Ind. We storm chased the Midwest, and the storm won. We delayed our flight out of Indiana to wait for the air traffic around Chicago to clear.

Some of the group was delayed because of the storm, so we worked with the first doctor from our car and stayed late to meet with the rest of the group. We ate a quick dinner that ended my 10-year streak of no Taco Bell before we found out that we would be spending the night in Indiana due to the lightning, wind, and rain in the Chicago area.

Merrillville, Ind. Anthony did his first pMD car training when we were locked out of an office. I risked getting struck by lightening to let Dr. Kadiyala have shot gun.
5G ACA Account Management ACI adoption Advancing Care Information AHCA AHRQ AI Alternative Payment Model Amazon S3 Android API Apple appointment reminders Artificial Intelligence arts Audit Bay Area BCRA Best Place to Work Best Practices Big Data bootcamp BPCI BPTW Bundled Payments Business relationships Care Communities care coordination Care Navigation Care Team Career Fair CDC Charge Capture Charge Capture App Charge Capture Software Charge Capture Solution Charge Capture Statistics Charge Lag CHIP CIO Clinical Communication clinical data Clinical Data Registry Clinically integrated network Cloud CMS cms regulations Collaboration Communication Company Culture Conferences Connected Health Record contact practice Coronavirus COVID-19 COVID19 Cross-functional culture custom reports Customer Interaction customer relations customer service customer success customer support Customers Cyber Security cybersecurity Developer DHHS Dialysis discharge instructions EHR elderly Electronic Charge Capture Encryption epidemic Expansion FDA FHIR Flu fundamentals GI GI Outlook Goals group messaging Health Care Health Care Technology Health Care Web health data Health Information Exchange Health Record Healthcare healthcare interface healthcare interface integration healthcare software HIE HIPAA hipaa compliant communication hipaa compliant communication platform HIPAA-Compliant HL7 Home dialysis Hospital Census Hospital Communication humanity IA ICD-10 ICD-11 Implementation Improvement Activities in-app calling Instant capture Integration interface interoperability iOS iOS 8 iOS7 iPad iPhone iPhone 6 Lead Generation length of stay Long Term Care LTC Machine learning MACRA Medaxiom Medical Billing Medical Errors Medical Software Medicare Mental Health Mentorship Messaging Messaging with Patients MGMA MIPS MIPS Registry mobile Mobile App Mobile Charge Capture Mobile EHR Mobile Health Mobile Messaging Mobile security Mobile Technology Modern Healthcare Native App Network new feature new features news NIH OCM onboarding Oncology Care Model operations opioid crisis Pandemic Parenting partnerships Patient Patient access Patient App Patient Care Patient Chat Patient chat routers Patient Communication patient data Patient Engagement patient experience Patient Generated Health Data Patient Handoff Software Patient Information Patient Messaging Patient Safety patient support Patient Visits Patient-Centric PCP Performance bonus pmd pMD Team population health Population Health Management PQRS Product Development Productivity products Promoting Interoperability QCDR QPP quality reporting Quality Scoring Recruiting Recruitment Reimbursement remote jobs Remote Work reports Residents Responsibility ROI Rural communities Sales Secure Communication Secure Data Secure Messaging Secure Messaging Video Secure Text Messaging Secure Video Secure Video Chat Security Audit self care seniors SF Biz Times SNF SOC 2 software vendor Specialty Care success support TCM Team culture Teamwork technology telehealth Telemedicine telemedicine in long term care Telemedicine skilled nursing facilities Teletherapy Text Messaging texting training Travel Upgrades UX Design VA Value-based care Video Calling Video chat video communication video conferencing Virtual Care Virtual Visit voice calling voice memos Wearable Device wearing many hats Web App wellness wfh Wireless Work From Home Work Life Balance