The pMD Blog

Welcome to the
pMD Blog...

where we cover interesting and relevant news, insights, events, and more related to the health care industry and pMD. Most importantly, this blog is a fun, engaging way to learn about developments in an ever-changing field that is heavily influenced by technology.

Weekly Byte: Beyond Software Engineering

We’ve written on the Charge Capture blog in the past about how everyone at pMD wears many hats. For me, as an engineer, that means I also get to spend time doing things outside of software development, such as account management and sales. When I am doing engineering though, that time is typically spent working on software. However, because pMD is expanding our private cloud into a second datacenter here in San Francisco, I’ve recently had the opportunity to get my hands dirty with a different area of engineering: hardware!

We’re adding a new datacenter in order to provide great performance and reliability for our medical customers across the country. As part of that expansion, we’ve had to purchase and configure a number of different types of servers. While these generally arrive to us pre-built, I’ve found myself with several of them opened up and partially dismantled on my desk over these past weeks. I’ve installed power supplies, upgraded memory, changed network cards, and installed RAID controllers. I’m a bit of a computer hobbyist on the side, so some of these tasks were pretty familiar to me, but others, such as working with RAID controllers, were new and fun to learn.

For those who haven’t heard the term, RAID stands for redundant array of independent disks. It’s a technology that takes multiple physical disk drives and groups them together into one “logical” disk. For example, in a simple RAID 1 configuration, you might have two disks in an array together. To the operating system on the server, they look like one drive, but in reality there are actually two physical devices, each with identical copies of the other’s data. This means that if one of them fails, the computer can keep running. In fact, you can even swap the failed drive out for a replacement without interrupting the server’s normal operation in most cases.

Managing these RAID arrays typically requires a special piece of hardware called a RAID controller. This device has to be physically inserted into a special slot in the server, and then wired up to the server’s hard drives. Up until last week, I had never had the chance to install one of these cool gadgets, but I’ve set up two of them in the last couple of days and have really enjoyed the process!

While I’m still a software engineer at heart, there’s something very satisfying about occasionally getting to build tangible objects. It’s rewarding to see those machines come to life and contribute to a great experience for pMD’s customers.
5G ACA Account Management ACI Advancing Care Information AHCA AHRQ AI Alternative Payment Model Android API Apple Artificial Intelligence Audit BCRA Best Place to Work Big Data bootcamp BPCI BPTW Bundled Payments Care Communities care coordination Care Navigation Care Team Career Fair CDC Charge Capture Charge Capture App Charge Capture Software Charge Capture Solution Charge Capture Statistics Charge Lag CHIP CIO Clinical Communication Clinical Data Registry Clinically integrated network CMS Communication Company Culture Conferences Connected Health Record culture custom reports Customer Interaction customer success customer support Customers cybersecurity Developer DHHS Dialysis discharge instructions EHR Electronic Charge Capture Encryption epidemic Expansion FDA FHIR Flu fundamentals GI GI Outlook Goals Health Care Health Care Technology Health Care Web Health Information Exchange Health Record Healthcare HIE HIPAA hipaa compliant communication hipaa compliant communication platform HIPAA-Compliant HL7 Home dialysis Hospital Census Hospital Communication IA ICD-10 ICD-11 Implementation Improvement Activities interoperability iOS iOS 8 iOS7 iPad iPhone iPhone 6 Lead Generation length of stay MACRA Medical Billing Medical Errors Medical Software Medicare Mentorship Messaging Messaging with Patients MGMA MIPS MIPS Registry mobile Mobile App Mobile Charge Capture Mobile EHR Mobile Health Mobile Messaging Mobile security Mobile Technology Modern Healthcare Native App Network news NIH OCM onboarding Oncology Care Model opioid crisis Patient Patient App Patient Care Patient Chat Patient Communication Patient Engagement Patient Generated Health Data Patient Handoff Software Patient Information Patient Safety Patient Visits Patient-Centric pmd pMD Team population health Population Health Management PQRS Product Development Productivity Promoting Interoperability QCDR Quality Scoring Recruiting Recruitment Reimbursement Remote Work reports Residents Responsibility ROI Sales Secure Data Secure Messaging Secure Messaging Video Secure Text Messaging Security Audit SF Biz Times SOC 2 success support TCM Teamwork technology telehealth Telemedicine Text Messaging texting training Travel Upgrades VA Value-based care Video Calling Video chat video communication video conferencing Wearable Device wearing many hats Web App Wireless Work From Home