Then I felt it. That unmistakeable sinking feeling you get when you learn for the first time that a loved one has been diagnosed with a serious life threatening illness.
After learning this, we began talking through the experience from his mother’s perspective as a patient. It was interesting and informative but also incredibly frustrating. One recurring theme during our conversation was the fact that people naturally turn to friends and family for advice and support when health problems arise. This personal support network is then very likely to look online for additional information and potentially seek out people who share the same health concerns. I started to think about how pMD might be able to help.
One of the challenges we are solving at pMD is the coordination of patient care. We're learning that care coordination involves more than just the flow of information between patients and health care professionals. It also involves communication between patients and their advocates, and even patients and their peers.
Enabling the people involved in a patient’s care to turn to different sources for different types of information is incredibly powerful. And by including the patient's support network as part of their health care team, we can help patients receive practical advice for coping with day-to-day health situations or even receive emotional support from the people who are best equipped to provide it.
Health professionals remain an important, if not the most important, source of information for patients. But a patient’s peers are also a significant source of influence that can alter the course of a patient’s road to recovery.