A Health Information Exchange (HIE) is a system used to facilitate the electronic exchange of health care information among disparate organizations and health care information systems. It allows health care providers and patients to securely access a patient’s vital medical information from any location in order to improve the quality, safety, and speed of care. When a patient moves, the HIE ensures that their information follows them.
While there is no set definition for what qualifies a product as an HIE, an HIE typically offers some or all of the following services: data exchange, including electronic results delivery for labs and transcriptions; EHR integration at the point of care; billing-related exchanges; messaging; and analytics and reporting. Each of these services work together to give providers a holistic view of a patient’s medical history and current state of health.
There are numerous benefits that can be realized from utilizing the services of an HIE. These include: improvements in the quality of patient care; better coordination between the providers caring for a patient; reductions in repeat tests and imaging; increases in patient engagement in the health care process; improvements in patient outcomes; sharing of best practices amongst providers; and reductions in costs. The use of an HIE can also help prevent missed opportunities for preventive care and can reduce medical errors which result from a lack of sufficient information.
At its core, the purpose of a Health Information Exchange is to give appropriate and timely patient information wherever it is needed. At pMD, we’re passionate about helping doctors improve charge capture and provide better patient care, and we recognize that facilitating the flow of information amongst providers is a key component in that. This is always in the back of our minds when we’re building new pMD features, and I’m extremely excited about several upcoming initiatives in our pipeline which are centered around this goal.