Health care is an industry that impacts everyone, and working at a charge capture company that helps doctors to save lives is important work. The pMD team cares very much that our product makes doctors happy and in turn helps to improve patient care. Health care providers who work with us and candidates hoping to join the pMD team often wonder, “What’s this team really like?” I hear this question frequently in interviews! We're a conscientious group, committed to providing a great product and great service to our customers in health care.
A recent article in Business Insider lists conscientiousness as a major predictor of success. Not only will conscientious people succeed in their careers, they will also “get better grades in school and college, commit fewer crimes, and stay married longer.” Not a bad profile! Customers also want to work with conscientious people - the kind of people who wake up at 3:00 a.m. to answer a call, the people who ask, “Is there anything else I can do to help?” and are really interested in the response. When recruiting and evaluating candidates, companies committed to customer service ask, “Why do you want to work here?” and hope to hear a response that matches the team’s shared intensity.
At pMD, we understand that the team supporting the product is just as important as the product itself. If you’re evaluating a charge capture or secure messaging solution, get to know the team behind the product and ensure that they are conscientious and share your values.
We’ll be taking a look at a day in the life of individual pMD team members in future posts. If you’re interested in joining the team, check out our Careers page.