Solution

pChat™ - HIPAA Compliant Secure Communication

Secure communication helps you provide excellent care to your patients while complying with HIPAA. Our secure messaging app improves everything about your HIPAA-compliant chat, video, and voice communication with your colleagues and patients.
HIPAA-Compliant texting app icon

With pMD’s real-time and unlimited chat, video, and voice capabilities, communicating with colleagues and patients couldn’t get any easier. pChat™ is reliable, totally user-friendly, and lets you chat in real time about sensitive patient info – even with colleagues who are part of different organizations.

Enjoy secure, HIPAA-compliant communication with colleagues and patients:

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Basic Necessities Covered for All

Whether you’re on iOS or Android, our pMD® pChat™ solution makes it easy for you to send HIPAA-compliant SMS messages to share that crucial, sensitive patient info. Even if you don't belong to the same practice or use the same medical record, you're cleared to chat with your colleagues. Want to chat with more than one person at a time? Create a group chat and no one will feel left out. With read receipts, you’ll know instantly who has or hasn’t been ignoring your messages. We’ll even do follow-up for you, too: escalating message reminders will let you know if messages haven’t been read for a while, and our Away Status feature will let you know who’s available.

  • Telehealth with video and voice meetings
  • Share full resolution photo and video files
  • Send voice messages
  • Automatically connect with other providers in the same care community
  • Easily invite others to pMD with no cost to you or your invitee
  • All these benefits are included in every tier of pMD® pChat™
  • pSuite™ Core services are included at no extra cost

Comprehensive Clinical Communication

Everyone’s happier when communication across their practice or enterprise is streamlined, secure, and easy. In pMD's comprehensive clinical communication solution, chat and activity feeds are organized by patient, so you can keep it all going in one place. Using pChat™ also encourages fewer readmissions and better patient care by automating communication to your scheduler as patients are discharged from the hospital. Reduce medical errors and save time with our structured, customizable patient hand-off communication tool. It works great within your practice and with other practices in your enterprise.

  • Simple user management and contact list organization
  • Stay organized with patient-centric chats
  • Streamline patient hand-off with structured hand-off messages
  • Improve the patient experience with automated discharge alerts
  • Shared mobile rounding list
  • Integrate with answering services

Frequently Asked Questions

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