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10.23.19

The Fast and The Curious: Optimizing Mobile Charge Capture

instant (adjective): produced or occurring with or as if with extreme rapidity and ease

Instant replay, instant gratification, instant message, instant... oatmeal? Sometimes, when you want something done, you want it done now! Time is a valuable resource, especially for busy medical professionals who are constantly trying to whittle down their to-do list so they can focus on the most important thing - caring for patients!

Doctors have used pMD® Charge Capture™ for decades to save time and get paid faster. Here at pMD, though, the work never stops! Feedback from our user base, in conjunction with our own observations, prompted the question: could we make an already fast and easy process (mobile charge capture) even faster and even easier?

Because we have amazing software engineering and design teams, the answer to that question was happily YES! Mobile charge capture, meet Instant Capture™.

When a doctor or medical provider sees a patient in the hospital for a new admission or a new consult, there’s a lot to initially record, such as the patient’s basic information, the reason for their hospital visit, the physician who referred them, and the initial level of care they received. The doctor performing this consult needs to record all this information in order to get paid for the work she does.

Many patients then go on to stay in the hospital for a few more days for additional treatment and follow-up. It’s common that a patient’s demographic information, medical diagnoses, and referring physician would remain the same for the entirety of their hospital stay. So, while our consulting doctor may subsequently see this patient several more times, there’s no need for her to enter all this information each day. The only thing she needs to update each time she visits her patient is the date and level of care provided.

Our engineering team honed in on an idea to make capturing those follow-up visits in pMD even faster. If a provider sees a patient for a routine, subsequent encounter in which nothing medically has changed from the previous day, how could we make the recording of that visit even faster?

Our new Instant Capture™ feature allows providers to press and hold on a patient’s name from their census list and capture a follow-up charge right from the favorites menu that pops up. One screen, one action, one second - that sounds pretty instant to me! Providers using this feature can complete their daily charge capture in far less time than it takes to make a bowl of instant oatmeal. (Quaker, please take note of the definition of instant - that bowl of oatmeal is still taking a solid two minutes out of my morning.)

We’re so excited to release this update to all providers using pMD® Charge Capture™, saving them additional precious seconds each day. Go forth and capture!

To find out more about pMD's suite of products, which includes our charge capture and MIPS registry, billing services, telehealth, and secure communication software and services, please contact pMD.

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