Didn't Receive Your Verification Code?

If you don't receive your one-time verification code via text message, don't worry — there are other ways to verify your account.

Steps to Get Your Code

1. Tap "Didn't receive code?" on the verification screen
2. Choose from the following options:

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Resend code

• Select this option to receive a new verification code via text message
• Wait up to 60 seconds for the new code to arrive
• Check that your phone has cellular service and can receive text messages

Send code by email

• Choose this option to receive your verification code via email instead
• Check your inbox (and spam/junk folder) for an email from pMD
• Enter the code from the email into the app

Use password

• If you've previously set up a password for your pMD account, select this option
• Enter your password to sign in without needing a verification code

Still Having Trouble?

If none of these options work, here are a few things to check:

• Make sure you entered the correct phone number or email address
• Verify that your phone can receive text messages from short codes or unknown numbers
• Check that your email filters aren't blocking messages from pMD

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