How do I download the pMD app on iOS?

If you have received an invite text from your provider:

  1. Receive a text message from your provider or their office to download pMD
  2. Click on the link to get to the App Store
  3. Look for the icon and download the pMD app

If you can't find your invite text:

  1. Locate the App Store icon on your iPhone or iPad and tap to open it
  1. Tap the Search tab at the bottom of the screen
  2. Type "pMD" in the search bar
  3. Find the pMD app — it has a purple icon with white text
  4. Tap the blue "Get" button, then tap "Install." You may need to use Face ID, Touch ID, or enter your Apple ID password
  5. Tap "Open" once installation is complete

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Setting Up Your Account on iPhone

  1. Enter your cell phone number
  2. Wait for the verification code — you'll receive a text message with a one-time code. On iPhone, the code should display right above the keyboard, so there's no need to leave the app. Just tap it to have it auto-fill.
  3. Review the permissions the app requests. While you're not required to accept them, we recommend allowing permissions for the smoothest experience and to avoid issues with video calls, notifications, or other features later

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Setting Up Your Account on iPad

Using a tablet? Please follow the first set of download steps above and then follow the instructions below:

  1. Type in your cell phone number when you open the pMD app
  2. A verification code will be sent to your phone as a text message
  3. Type the verification code from the text message into the pMD app on your tablet
  4. Enable biometric login or set a password and you'll be all set!
  5. Review the permissions the app requests. While you're not required to accept them, we recommend allowing permissions for the smoothest experience and to avoid issues with video calls, notifications, or other features later

I'm logged in. Now what?

Congrats! The provider's office has been alerted that you've successfully registered for pMD. There's nothing else you need to do. Your provider can use pMD to start a text chat, video meeting, or voice meeting. Questions before or after your virtual appointment? Reach out to your practice directly via pMD chat or call their office.