I missed a call from my doctor’s office but my phone didn’t ring. What do I do?

It sounds like you might have pMD notifications disabled. To receive calls, you will need to turn on your notifications. Please see Where do I update video and audio settings? section above for instructions.

iPhone:

1. Go to your phone’s Settings.
2. Scroll down and select pMD in your applications list.
3. Tap on “Notifications” for the pMD app.
4. Make sure “Allow Notifications” is toggled to the right and is green.

Android:

1. Go to your phone’s Settings.
2. Select “Apps & Notifications.”
3. Select pMD in your applications list.
4. Tap on “Notifications” and ensure “Show Notifications” is toggled to the on position.

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