If a charge has been rejected back to you, the visit will be in your drafts folder with a note from the billing team in red text:
- Select the rejected visit from your drafts folder
- Review the charge and make changes if necessary
- You will have the options to “Save”, “Delete”, or “Approve” that single visit
- Once you have made any necessary changes, you will need to approve the visit to send back to the billing team
Last modified: September 28, 2020