Free Users FAQ

Can I use pMD on my computer?

pMD’s free secure messaging product does not include website access, but we have another option that does. You can learn more about pMD’s other communication product offerings on our website here.


Help! How do I reset my password?

Make sure your app is up to date. Tap on the Forgot Password link from the username/password screen after being logged out of the app:


Does pMD offer the following?

  • Get a signed BAA
  • Secure file sharing
  • Robust contact list that includes my practice, community, and patients
  • Schedule appointments
  • Automated appointment reminders
  • Patient-centric messaging
  • Shared mobile rounding list
  • Custom Data Tracking
  • Automated transitional care management
  • Call schedule
  • Desktop access
  • Interface with my answering service, EHR, PM, or hospital system
  • Intelligent message routing


YES. All of these options are available with our Pro HIPAA-compliant communication solution. We’d love to tell you more!


If you have any questions about using pMD, or if you run into any issues getting logged in, please contact pMD technical support at 1-800-587-4989 x1 or support@pmd.com.

Last modified: October 29, 2021