pMD recently updated our website to improve the provider experience! Frequently asked questions about the new website view are below.
How do I add a new patient?
Use the search bar at the top of your census screen to search for the patient by last name,first name. If the patient is found in the search results, click on their name to activate to the census. If the patient is not found, click the Create New Patient button at the bottom right-hand corner of the search box.
How do I add a visit?
Click on the Add Visit button to the left of a patient's name. The visit badge on the left of a patient's name will update to green and read 'Done' once a visit has been entered:
How do I approve my drafts?
Click on Drafts, located on the left-hand menu, to expand the panel. Select and Approve drafts from the right panel:
How do I access my messages?
Any unread messages will be indicated on the left-hand menu under Chats. Click on Chats to expand the messaging panel on the right side. You can view, respond to, and create chats from the right panel:
How do I log out or update my profile & settings?
Click on My Account in the top right to view or update profile details. You also have the ability to log out from this dropdown:
How do I access reports or the calendar?
To access any of the available reports and to view the pMD calendar, you will need to navigate to the previous site view by clicking on "Old Site" in the bottom left:
Still have questions or need additional assistance?
You can reach pMD's 24/7 support at 800-587-4989 x1 or by clicking the Get Help button at the bottom of your screen on the pMD website. pMD support can also be reached from the mobile app (Messages > Settings > Contact pMD).
Last modified: June 4, 2021