How to compose a new message:
To access the messaging and communication features, click on the envelope icon on the right-hand side to open up the messaging panel.
To start a new message with colleagues, tap “Compose” in the upper right corner. You will find the preloaded contact list of everyone in your practice. Click on a user’s name to select them as a recipient.
You can add more than one colleague by clicking the plus button to the right of the name listed at the top of the new message. Compose your message in the text box. Once your message is ready, click “Send Message”!
Sending a message about a patient:
From the census, click on the patient’s name to navigate to the “Patient Details” screen.
Click on the purple “Chat about Patient” button, select a contact from your list and type out your message.
These patient-centric messages will be linked directly to the patient’s profile in pMD, eliminating the need to re-type the patient’s name or information and making them easy to access for future reference!
Deleting or Archiving Messages:
To delete an entire message thread click delete or archive from the messaging panel.
To delete an individual message, click delete underneath the message within the conversation.
Retrieving Archiving Messages:
You can view archived messages on patients by following the steps below:
First, you can search for the patient in pMD. Once on their “Patient Details” screen, you will see the option "Chat About Patient" with "Chat History" below:
Any archived messages that were sent about the patient can be accessed in the chat history.
If this was a message between you or another member of the practice with a patient, you can use the "Patient Chat History" option to the on the right hand side:
Last modified: June 17, 2021