The pMD Blog

Welcome to the
pMD Blog...

where we cover interesting and relevant news, insights, events, and more related to the health care industry and pMD. Most importantly, this blog is a fun, engaging way to learn about developments in an ever-changing field that is heavily influenced by technology.

pMD: Smoothing the Path of Injury Rehabilitation for Patients and Providers

Injuries are tough. For student athletes, it can mean missed seasons, time spent on the bench, a distraction from classes, and sometimes...extra semesters to make up for it. And for the average adult, an injury can cause serious disruptions to everyday life, like less time playing with the kids, having to take off work, reduced mobility, and even loss of independence. 

Though for many patients, injury rehabilitation can be as much an obstacle as the injury itself. 

Certainly, navigating the web of providers and care settings can be a daunting and difficult task. For student athletes, this may mean coordinating care between doctors, physical therapists, athletic trainers, or some combination thereof. Similarly, injury rehabilitation for the average patient will likely involve coordinating care between some combination of doctors, physical therapists, chiropractors, or potentially even a home health care provider, depending on the severity of the injury.

In each of these cases, the sheer number of appointments, providers, and coordination that must occur can leave many patients feeling disillusioned, confused, and “out on their own” -- left to navigate this intricate web and direct their recovery themselves. What’s more, the siloed nature of this landscape leaves many opportunities for patients to “fall through the cracks” on their road to recovery. For more minor injuries, this intimidating landscape might be enough to convince patients that their injury rehabilitation can wait. 

Lack of Communication & Care Coordination in Injury Rehabilitation

Although the severity of the injury, the patient's circumstances, and the combination of providers needed to treat the injury are unique to each case, a commonality between any injury rehabilitation situation is that the patient serves as the vector of coordination between all points or providers. Patients are oftentimes physically carrying documents, forms, and their own PHI (protected health information) from one provider’s office to another. Certainly, this system is neither efficient nor free from error. The lack of communication and coordination in this setting makes both patient and providers' lives more difficult.

pMD’s Patient Communication Software Provides Solutions

Here at pMD, our mission is to improve patient lives, and in the process, make doctors’ lives easier. pMD’s secure messaging solution was born out of a need for providers within a practice to be able to communicate with each other. But over the past 5 years, we’ve expanded the platform, to allow providers to communicate with other providers outside of their practice, as well as with patients directly. Just recently, we introduced group messaging to our platform, allowing for an even higher degree of coordination between patients, providers, and caretakers.  

In the case of injury rehabilitation, pMD’s secure messaging platform gives patients the opportunity to communicate and coordinate directly with their providers, ask follow-up questions related to their rehab plans, and send and receive documents from their providers. Providers, in turn, are able to control conversations with patients, share secure documents, communicate about PHI freely, and coordinate with other providers, all while keeping their personal contact information private. 

In today’s ever-complicated health care landscape, communication and coordination are key to a quick recovery. pMD’s communication software serves as an elegant solution to many of the nuanced problems associated with injury rehabilitation and care coordination that currently plague this environment. In the process of improving system efficiencies within and between practices, we hope to make patients' lives better, so they can have that time back with their kids, get back on the field, or get back to work. Because that’s what really matters!

Related Resources:
Care Navigation is Everyone’s Business
Strengthening Communication in Health Care
Health Care Communication: Electronic Vs. Paper Follow Up for Millennials

 

To find out more about pMD's suite of products, which includes our charge capture and MIPS registrysecure messagingclinical communication, and care navigation software and services, please contact pMD.

5G ACA Account Management ACI adoption Advancing Care Information Advice AHCA AHRQ AI Alternative Payment Model Amazon S3 Android API Apple appointment reminders Artificial Intelligence arts Audit Award Bay Area BCRA Benefits Best Place to Work Best Practices Big Data Billing Billing & Collections Billing Service Billing Services bootcamp BPCI BPTW Bundled Payments Business relationships Care Communities care coordination Care Navigation Care Team Career Fair CDC Charge Capture Charge Capture App Charge Capture Software Charge Capture Solution Charge Capture Statistics Charge codes Charge Lag Charge Reconciliation CHIP CIO Claims Clinical Communication clinical data Clinical Data Registry Clinically integrated network Cloud CMS cms regulations Coding Collaboration Communication Company Culture Conferences Connected Health Record contact practice Coronavirus COVID COVID-19 COVID19 CPT codes Cross-functional culture custom reports Customer Interaction customer relations customer service customer success customer support Customers Cyber Security cybersecurity Developer DHHS Diagnosis codes Dialysis discharge instructions Doctor EHR elderly Electronic Charge Capture Eligibility EMR Encryption End-to-End Platform epidemic Expansion FDA FHIR Flu fundamentals Gen Z GI GI Outlook Goals group messaging Health Care Health Care Technology Health Care Web Health Care. Health Care IT health data Health Information Exchange Health Record Healthcare Healthcare Data healthcare interface healthcare interface integration healthcare software HIE HIPAA hipaa compliant communication hipaa compliant communication platform HIPAA-Compliant Hiring HL7 Holidays Home dialysis Hospital Census Hospital Communication humanity IA ICD-10 ICD-11 Immunizations Implementation Improvement Activities in-app calling inclusive software increase revenue injury rehabilitation Instant capture Integration interface interoperability iOS iOS 8 iOS7 iPad iPhone iPhone 6 IT Lead Generation length of stay LGBTQIA Long Term Care LTC Machine learning MACRA Medaxiom Medical Billers Medical Billing Medical Billing & Collections Medical Coders Medical Coding Medical Errors medical practice revenue Medical Record Medical Software Medicare Mental Health Mentorship Messaging Messaging with Patients MGMA MIPS MIPS Registry mobile Mobile App Mobile Charge Capture Mobile EHR Mobile Health Mobile Messaging Mobile Payments Mobile security Mobile Software Mobile Technology Mobile telehealth Modern Healthcare Native App natural language processing Network new feature new features news NIH nlp OCM onboarding Oncology Care Model operations opioid crisis Pandemic Parenting Partnership partnerships Patient Patient access Patient App Patient Care Patient Chat Patient chat routers Patient Communication patient data Patient Engagement patient experience patient experience cycle Patient Generated Health Data Patient Handoff Software Patient Information Patient Messaging Patient payments patient portal Patient Record Patient Safety Patient satisfaction Patient Simulators patient support Patient Visits Patient-Centric PCP Performance bonus PHI Phishing Scams Physician Physician burnout pmd pMD Pro pMD Team population health Population Health Management Post-COVID PQRS Practice Management Pregnancy Press Release Product Development Productivity products Promoting Interoperability Protected Health Information QCDR QPP Quality Data quality reporting Quality Scoring Ransomware RCM Recruiting Recruitment Reimbursement remote jobs Remote Work Reporting reports Residents Responsibility revenue cycle management ROI Rural communities Ryuk Sales Secure Communication Secure Data Secure Messaging Secure Messaging Video Secure Text Messaging Secure Video Secure Video Chat Security Audit self care seniors sexual orientation and gender identity SF Biz Times SMB SNF SNOMED-CT SOC 2 software vendor SOGI Spear Phishing Specialty Care success support TCM Team Team culture Teamwork technology telehealth telehealth reporting Telemedicine telemedicine in long term care Telemedicine skilled nursing facilities Teletherapy Text Messaging texting Thanksgiving time-based billing training transgender Travel Upgrades UX Design VA vaccination records vaccinations Vaccine Value-based care Video Calling Video chat video communication video conferencing Virtual Care Virtual Visit voice calling voice memos WannaCry Wearable Device wearing many hats Web App wellness wfh Wireless Work From Home Work Life Balance Workflow optimization Workplace Culture