Solution
HIPAA Compliant Texting, Secure Communication
With pMD’s real-time and unlimited chat, video, and voice capabilities, communicating with colleagues and patients couldn’t get any easier. It’s reliable, totally user-friendly, and lets you chat in real time about sensitive patient info – even with colleagues who are part of different organizations.
Enjoy secure, HIPAA-compliant communication with colleagues and patients:
Basic Necessities Covered for All
Whether you’re on iOS or Android, our pMD® Secure MessagingTM solution makes it easy for you to send HIPAA-compliant SMS messages to share that crucial, sensitive patient info. Even if you don't belong to the same practice or use the same medical record, you're cleared to chat with your colleagues. Want to chat with more than one person at a time? Create a group chat and no one will feel left out. With read receipts, you’ll know instantly who has or hasn’t been ignoring your messages. We’ll even do follow-up for you, too: escalating message reminders will let you know if messages haven’t been read for a while, and our Away Status feature will let you know who’s available.
- Telehealth with video and voice meetings
- Share full resolution photo and video files
- Send voice messages
- Automatically connect with other providers in the same care community
- Easily invite others to pMD with no cost to you or your invitee
- All these benefits are included in every tier of pMD® Secure MessagingTM
Comprehensive Clinical Communication
Do you need a more robust tool? Everyone’s happier when communication across their practice or enterprise is streamlined, secure, and easy. In the more comprehensive clinical communication solution, chat and activity feeds are organized by patient, so you can keep it all going in one place. pMD also encourages fewer readmissions and better patient care by automating communication to your scheduler as patients are discharged from the hospital. Reduce medical errors and save time with our structured, customizable patient hand-off communication tool. It works great within your practice and with other practices in your enterprise.
- Simple user management and contact list organization
- Stay organized with patient-centric chats
- Streamline patient hand-off with structured hand-off messages
- Improve the patient experience with automated discharge alerts
- Shared mobile rounding list
- Integrate with answering services
Looking for more advanced telehealth capabilities and user management? Click the Contact Us button to speak with our team. We can’t wait to chat with you!
Frequently Asked Questions
How much does pMD’s Paid Communication Pro cost?
pMD’s Paid Communication Pro product costs $10 per user, per month. That’s it - there are no set up fees or long term contracts! Get Started Today!
Is pMD HIPAA compliant?
Yes! All pMD secure messaging platforms are HIPAA compliant. By downloading and using our app, you’re agreeing to pMD’s terms of use (found here), which includes our BAA. All messages and calls are sent via pMD’s app, which encrypts messages at rest and in transit.
Does pMD have telehealth features?
Yes! We have HD video calling features which allow providers or staff to initiate the video call with patients from their mobile device or desktop. Many practices also use pMD’s secure messaging post telehealth calls to communicate with patients regarding scheduling or post appointment follow up information.
Can I use pMD on my mobile device and the computer?
Yes, you can with pMD’s Paid Communication Pro and Enterprise platforms.
Can I bill patients through pMD?
You cannot bill patients via pMD’s Secure Communication platforms at this time. However pMD does offer a full end-to-end RCM tool which includes billing of patients. Learn more about that here.
Have questions?
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