pMD Mobile App for Doctors - FAQ
"I don’t use technology like this often and this is my first time using the pMD app for my telehealth appointments with my doctor. The pMD support team walked me through how to do a video call and they helped me a great deal!"
Ulysses, Patient User
What is pMD?
We thought you’d never ask. pMD is the innovative, native mobile app for doctors and other health care professionals that makes capturing charges and patient data at point-of-care fast, easy, and efficient. Our intuitive hospital rounding software will save you valuable time, allowing you to focus on patient care instead of tinkering with your phone. What else? pMD not only offers a secure, HIPAA-compliant messaging platform for texting patient data
, but we streamline your care navigation, clinically integrated network
, and MIPS reporting solutions
so you can get down to the good stuff. We’re always up for a chat, so don’t hesitate to get in touch with us for all the juicy details.
Why should I work with pMD?
We’re really good at making health care teams happy, and we’re confident you’ll feel the same way. After years of practice, we still have sky-high retention rates and glowing testimonials
. We like to think that means we’re doing something right.
Who supports pMD?
Real, live human beings! (That’s us.) Your 24/7 questions will be answered by 24/7 support team members – not a robot, automated system, or boring menu. And we even do your provider trainings one-on-one.
Can I use pMD in my office?
Absolutely. Our native app means you don’t need wireless to access us – so whether you’re in your dialysis clinic, your cath lab, or secretly working during a boring dinner with your in-laws, you can always reach us.
Is pMD as easy to implement as my EMR was? (LOL.)
You can laugh out loud for real now. pMD implementations are simple and straightforward! What's the worst thing that's ever happened at an implementation? One of our developers fell up a flight of stairs. Twice.
Tell me about pMD's reports, please.
Well, since you asked so nicely: They’re amazing. If what you’re looking for is complete transparency into your group, we think you’ll agree. Some of our specialized reports include an ESRD dialysis dashboard for nephrologists, a length-of-stay report for hospitalists, an auditing report for hospital rounding that finds missing charges, and a charge lag and productivity statistics report. That’s just the tip of the iceberg.
I hear you guys can help us with compliance. Is it true you can save us from incurring a huge fine?
When it comes to compliance, we’ve got you covered. (If we’re talking parking tickets, though, you’re on your own.) Secure text messaging is just one of the ways pMD supports patient handoff. We’re 100% HIPAA compliant so you can 100% relax.
What about MIPS compliance? Will pMD help us with that?
You bet. pMD is a qualified MIPS Registry
! Take it from Abe Weinberger, Chief Operating Officer at Genesis Medical Health PC in New York. He says: "I got to give it to you, it’s one of the most user-friendly softwares I’ve seen, and I work with a lot of softwares. In terms of MIPS, it’s great - it’s all captured, I don’t need to worry about it, and frankly, I don’t think there’s any other way to capture MIPS.”
We’ll take that as a yes.
Okay, buckle in for a long one: I round at multiple hospitals with different systems. I need my rounding list to arrive in pMD automatically from all of them. I also would like appointments to come in from my EMR. Then I want to enter charges on both and send everything, including demographics and insurance information, to my billing system electronically. I'd need you to manage the project since my IT people don't have the bandwidth. Can pMD do it?
Take a breath. We're on this. We've got you covered.