In today's fast-paced healthcare environment, having effective communication is paramount. Especially in revenue cycle management (RCM), where each miscommunication or missed message could translate to lost revenue. Whether it's between clinicians noting services rendered, the billing team ensuring charges are logged and coded correctly, or between care teams discussing patient needs, working with a company that provides a robust charge capture platform with effective communications built-in is vital. Enhanced communication and transparency leads to the following:
To increase the efficiency of the revenue cycle, it’s important to have a robust communication platform that is tied to the billing process. The most effective solution is to partner with an RCM company, such as pMD, which offers a billing platform with built-in communications. When you rely on one software for charge capture, another to process claims, and a third for communications, information and tasks can fall through the cracks. By partnering with an RCM company, which uses one platform to integrate all three, you can minimize the risk of losing information as there is only one place to check. An effective platform will provide the following benefits:
Through efficient and clear communication, you can ensure the practice is not leaving money on the table, while also providing the best patient care.
At pMD®, our mission is to streamline and optimize the patient care episode and the revenue cycle. Through our advanced, end-to-end practice management and revenue cycle solutions, we can help practices consolidate vendors, reduce costs, streamline workflows, improve patient care and satisfaction, and collect their maximum reimbursement more quickly.
Not sure what a vendor could do to improve your behavioral health billing? Contact pMD® for a no-commitment financial impact analysis by our team of healthcare RCM experts free of charge!