How Can We Make Billing Easier For Nephrologists?

Veronica Alfert

When I first joined pMD, a little over 5 years ago, I quickly became fascinated with nephrology and the intricacies of nephrology-specific workflows and billing, specifically when it comes to dialysis. Over the years we’ve worked with hundreds of nephrologists, honing in on and building several features designed specifically to account for their major pain points. We’re not afraid of feedback, in fact, we seek it out and create easy-to-use solutions, including for revenue cycle management, to solve complicated problems. So how exactly does pMD support our nephrology practices in meeting their unique workflow needs?


We know time is of the essence. Providers at dialysis clinics may see dozens of patients per day for either limited or comprehensive visits. Entering the same few charges for so many patients can be repetitive and time-consuming. With our Instant Capture feature, those visits can be captured in as little as two seconds, giving providers back precious time every day. Less time spent entering charges means more time available to care for patients.  


With high patient volume, tracking monthly dialysis visits can be a huge undertaking. We’ve taken the guesswork out of it to ensure providers and staff are always on the same page regarding patients’ MCP (Monthly Capitation Payment) progress. The total number of monthly limited and comprehensive visits are automatically calculated and visible at-a-glance on the provider's mobile device. Access to enhanced reporting and analytics dashboards makes it easy to quickly identify missing visits to ensure revenue is not being left on the table. In addition, the census can be customized to show additional important information such as shifts and if patients are enrolled in certain quality programs. It’s all right there at your fingertips.


When rounding at multiple dialysis clinics, many of which may be using different documentation systems, getting that information back into the EMR can be tricky, especially at some of the smaller or more remote locations. We’ve made it easy! Instead of spending time contacting facilities to send supporting billing documentation, providers can document those dialysis visits directly in pMD with real-time chart access. The documentation is then generated in a format that’s easy to read, share, and upload and can be automatically routed to the right person upon completion. Plus, we can improve your ability to also track quality metrics for incentive programs such as MIPS or CKCC, making reporting a breeze.


For nephrology billing teams, end-of-month ESRD billing can be hectic and stressful. No worries, we can do some of the heavy lifting! Save time and stay organized by auto-batching of MCP dialysis visits. We automatically move limited and comprehensive visits into a queued batch for your billing team to increase the efficiency of end-of-month billing. pMD also has “MCP Magic,” which will automatically calculate the correct code to bill at the end of the month based on the number of charges submitted for a dialysis patient.


We’ve talked a lot about dialysis, but we of course also cover inpatient rounding as well. With shared patient lists, secure HIPAA-compliant messaging, and telehealth built into our charge capture solution, pMD covers the entire patient journey from inpatient to discharge and beyond.  

If you are interested in learning more about pMD’s Nephrology medical billing solutions, please contact us here or give us a call at 800-587-4989 x2. We’d love to hear from you!

To find out more about pMD's suite of products, which includes our charge capture and MIPS registry, billing services, telehealth, and secure communication software and services, please contact pMD.

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