pMD® Secure Messaging™ offers Telemedicine Solution

Connect with patients securely from anywhere with rich, real-time chat, voice, and video calling that’s HIPAA-compliant. pMD’s patient communication tools provide the telemedicine solution care teams need for streamlining workflows and engaging patients, with no upfront investment.

EASY, REAL-TIME COMMUNICATION


Quickly deliver patient test results, appointment reminders, and important practice announcements while keeping it all streamlined, efficient, and in one place. Intelligent message routing makes sure patient requests get to the right place. By keeping your phone number private and ending conversations once they’ve concluded, you stay in control

CONNECT, TRIAGE, FOLLOW-UP


Get in touch with remote patients that have limited access to in-person visits, such as rural, home dialysis, elderly, and immune-vulnerable patients. With chat, video, and voice communication capabilities, virtual visits are easy, and patients have access to care when they need it most.

SIMPLE AND EASY TO USE


Patients of all ages and demographics will love using pMD for telemedicine, and you for offering it. All they need is a mobile device. The app is free to download and easy to set up. Biometric authentication options avoid obstacles in setting a complex password, and once the app is installed, patient communication with care teams is a breeze!

Take the opportunity now to provide patients with a single, easy-to-use telemedicine platform to communicate with your practice regarding all aspects of their care. Video calling capabilities facilitate reimbursable, face-to-face telehealth encounters. Provide top-notch care without sacrificing privacy through masked voice calling, allowing you to call patients within the app without exposing your personal phone number. In addition, care teams can stay connected with patients needing chronic care management. Reduce avoidable admissions and monitor at-risk populations by opening a secure line of communication to address those critical questions and concerns.

Once patients are enrolled in pMD® Secure Messaging, clinical staff can efficiently deliver lab results, monitor symptoms, send appointment reminders, address prescription refill requests, and stay close to patients during transitions of care. With pMD’s Group Chat feature, multiple users have the ability to communicate with a patient on one secure thread, ensuring continuity of care. For messages too long or complex to type, voice memos can ensure the accuracy of critical information while also saving time! Speed up the delivery of patient handoff, discharge instructions, and everything in between.

Communication is more than half the battle when it comes to providing unparalleled patient care. But that doesn’t mean it can’t be easy, intuitive, and, dare we say, fun to use. Secure voice, video, and chat functionality is included with pMD® Secure Messaging, pMD® Clinical Communication, pMD® Charge Capture and pMD® Care Navigation on mobile and web.

Want to get started?

RIGHT THIS WAY


Are you a patient? Check out our FAQ page!

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The Basics
Cost per user
Secure text, voice and video calling
HD quality video
Available for iOS and Android
Security & Privacy
HIPAA-Compliant (secure & encrypted)
Includes signed BAA
Hidden personal contact information
Patient Records & Documentation
Integrates with all PM systems
Historical patient import
Shared patient records & contact list
Patient-centric call & chat history reporting
Workflow Optimization
Free workflow consultation
White glove implementation & training
Automated appointment reminders
Data and billing capture
Secure Messaging
Pre and post visit secure chat
Intelligent message routing
Shared patient chat transcript
Secure file transfer
Secure voice memos
Customer Support
24/7 email, phone, and chat support for practices and patients
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$10 per month
*no user limits
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With pMD Charge Capture
With pMD Charge Capture
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Doxy.me Professional
$35 per month
*one provider max
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(not included in free version)
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Zoom Healthcare
$20 per month
*10 user minimum; no free version available
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Facetime
Free
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iOS Only
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"In the wake of the recent COVID-19 outbreak, we can can’t believe how fast pMD was able to get us up and running with telemedicine, so we could deliver remote care to our patients. pMD will never know how much we truly appreciate them. No matter how small the issue, their team is so quick to help and we can’t stop gushing about them!"

KRISTINA TWILLEY, BILLING AND CREDENTIALING MANAGER, NEPHROLOGY ASSOCIATES OF GREATER CINCINNATI, OHIO | NEPHROLOGY

"Having pMD is going to give us the availability to do telemedicine quickly in a time when we have to close our office to appointments due to COVID-19. We started yesterday, and are planning for longer-term telehealth, especially with the CMS restrictions being lifted. I can’t say enough how much of a lifesaver this is going to be. It’s allowing us to not only continue to provide care to a very vulnerable population (pulmonary patients) but also help us maintain revenue as a company."

JOSEPH SPANIER, CHIEF OPERATING OFFICER, CRITACUITY MEDICAL GROUP, PENNSYLVANIA | CRITICAL CARE

"Using the pMD app was a real anxiety reducer. If you have a question and something’s not right you can get an answer through the pMD app. It’s immediate. You feel closer to the doctor and staff. It’s more personal. I would prefer practices that use this type of technology!"

PATIENT
“Our providers think pMD is awesome for their surgery billing. Thank you so much for having a tool like this!“
Linda Edwards, Nurse Practitioner, The Christ Hospital, Ohio
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Your information:
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*Organization
*City
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*Phone
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Answering Service (if applicable)
Current Secure Messaging Solution (if any)
# of internal/employed physicians texting?
# of external/community physicians texting?
*Medical Specialty:
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Best Time / Method to contact
Comments:
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In order to use pMD you'll need to be set up by your health care provider. Please contact your doctor's office and let them know you'd like to get started! If you have already received an invitation to pMD® Secure MessagingTM and need assistance getting started, please check out our Patient FAQ page.