pMD® Secure Messaging™ Telemedicine Solutions

Connect with patients securely from anywhere with rich, real-time chat, voice, and video calling that’s HIPAA-compliant. pMD’s patient communication tools streamline workflows and engage patients, empowering them to be more involved in their care. Happier, healthier patients. Win-win.

patient and doctor texting -- Secure messaging with patients is fast, easy and HIPAA compliant

EASY, REAL-TIME COMMUNICATION


Send patient test results, appointment reminders, important practice announcements, or simply check in. Keep it streamlined, efficient, and all in one place. Intelligent message routing makes sure patient requests get to the right place. Best of all - you’re in control. End conversations once they’ve concluded.

CONNECT, TRIAGE, FOLLOW-UP


Get in touch with remote patients that have limited access to in-person visits, such as rural, home dialysis, elderly, and immune-vulnerable patients. With chat, video, and voice communication capabilities, patients have access to care when they need it most.

SIMPLE AND EASY TO USE


Is it easy for patients to use? 100% yes. Patients of all ages and demographics can access the pMD app without the obstacle of setting a complex password thanks to biometric authentication options. There’s no upfront investment to get started - all you need is your mobile device. Talk about easy!

Provide patients with a single, easy-to-use platform to communicate with your practice regarding all aspects of their care. Video calling capabilities facilitate reimbursable, face-to-face telehealth encounters. Provide top-notch care without sacrificing privacy through masked voice calling, allowing you to call patients within the app without exposing your personal phone number. In addition, care teams can stay connected with patients needing chronic care management. Reduce avoidable admissions and monitor at-risk populations by opening a line of communication to address those critical questions and concerns.

Once patients are enrolled in pMD® Secure Messaging, clinical staff can efficiently deliver lab results, monitor symptoms, send appointment reminders, address prescription refill requests, and stay close to patients during transitions of care. With pMD’s Group Chat feature, multiple users have the ability to communicate with a patient on one secure thread, ensuring continuity of care. For messages too long or complex to type, voice memos can ensure the accuracy of critical information while also saving time! Speed up the delivery of patient handoff, discharge instructions, and everything in between.

Communication is more than half the battle when it comes to providing unparalleled patient care. But that doesn’t mean it can’t be easy, intuitive, and, dare we say, fun to use. Secure voice, video, and chat functionality is included with pMD® Secure Messaging, pMD® Clinical Communication, pMD® Charge Capture and pMD® Care Navigation on mobile and web.

Want to get started?

RIGHT THIS WAY


Are you a patient? Check out our FAQ page!

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"In the wake of the recent COVID-19 outbreak, we can can’t believe how fast pMD was able to get us up and running with telemedicine, so we could deliver remote care to our patients. pMD will never know how much we truly appreciate them. No matter how small the issue, their team is so quick to help and we can’t stop gushing about them!"

KRISTINA TWILLEY, BILLING AND CREDENTIALING MANAGER, NEPHROLOGY ASSOCIATES OF GREATER CINCINNATI, OHIO | NEPHROLOGY

"Having pMD is going to give us the availability to do telemedicine quickly in a time when we have to close our office to appointments due to COVID-19. We started yesterday, and are planning for longer-term telehealth, especially with the CMS restrictions being lifted. I can’t say enough how much of a lifesaver this is going to be. It’s allowing us to not only continue to provide care to a very vulnerable population (pulmonary patients) but also help us maintain revenue as a company."

JOSEPH SPANIER, CHIEF OPERATING OFFICER, CRITACUITY MEDICAL GROUP, PENNSYLVANIA | CRITICAL CARE

"Using the pMD app was a real anxiety reducer. If you have a question and something’s not right you can get an answer through the pMD app. It’s immediate. You feel closer to the doctor and staff. It’s more personal. I would prefer practices that use this type of technology!"

PATIENT
"OMG! The pMD app is super straightforward and so easy to use! The whole time I’m thinking, 'this is crazy, pMD is so cool and easy.' I’m super pumped that I don’t have to do paper billing because paper is such a pain!"
Marie Giustino, Nurse Practitioner, Boston Children's Health Physicians, New York
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Current Secure Messaging Solution (if any)
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In order to use pMD you'll need to be set up by your health care provider. Please contact your doctor's office and let them know you'd like to get started! If you have already received an invitation to pMD® Secure MessagingTM and need assistance getting started, please check out our Patient FAQ page.