Solution
Patient Engagement Software
Engaging with patients outside of the office has never been easier. Reduce no-show rates and increase patient collections with the support, personal touch, and easy-to-use technology they deserve.
Enjoy secure, HIPAA-compliant communication with colleagues and patients:
Rich, real-time HIPAA compliant chat, voice, and video meeting software that’s secure and easy to use. No-stress communication tools that streamline workflows and engage patients, empowering them to be more involved in their care. Happier, healthier patients. Win-win.
Frequently Asked Questions
How much does pMD’s Paid Communication Pro cost?
pMD’s Paid Communication Pro product costs $10 per user, per month. That’s it - there are no set up fees or long term contracts! Get Started Today!
Is pMD HIPAA compliant?
Yes! All pMD secure messaging platforms are HIPAA compliant. By downloading and using our app, you’re agreeing to pMD’s terms of use (found here), which includes our BAA. All messages and calls are sent via pMD’s app, which encrypts messages at rest and in transit.
Does pMD have telehealth features?
Yes! We have HD video calling features which allow providers or staff to initiate the video call with patients from their mobile device or desktop. Many practices also use pMD’s secure messaging post telehealth calls to communicate with patients regarding scheduling or post appointment follow up information.
Can I use pMD on my mobile device and the computer?
Yes, you can with pMD’s Paid Communication Pro and Enterprise platforms.
Can I bill patients through pMD?
You cannot bill patients via pMD’s Secure Communication platforms at this time. However pMD does offer a full end-to-end RCM tool which includes billing of patients. Learn more about that here.
Connect with Patients
Send patient test results, attachments, appointment reminders, or simply check in. Keep it streamlined, efficient, and all in one place. Best of all - you’re in control. End conversations once they’ve concluded. Intelligent message routing makes sure patient requests get to the right place.
Save Valuable Time
Keep staff happy by eliminating lengthy call-back loops and tedious workflows. Our real-time chat system allows your staff to securely text with patients, saving everyone time and hassle. And guess what? It’s all HIPAA-compliant and your phone number is never revealed.
Simple and Easy to Use
Is it easy for patients to use? 100% yes. Patients of all ages and demographics can access the pMD app without the obstacle of setting a complex password thanks to biometric authentication options.
Provide patients with a single, easy-to-use platform to communicate with your practice regarding all aspects of their care, such as paperwork, appointments, scheduled procedures, health care reminders, and more! Once patients are enrolled in pMD® Secure Messaging™, clinical staff can efficiently deliver lab results, monitor symptoms, address prescription refill requests, and stay close to patients during transitions of care. Use secure video calling capabilities to provide reimbursable, face-to-face telehealth encounters, no matter where your patients are located. In addition, care teams can stay connected with patients needing chronic care management. With pMD’s Group Chat feature, multiple users have the ability to communicate with a patient on one secure thread, ensuring continuity of care. Reduce avoidable admissions and monitor at-risk populations by opening a line of communication to address those critical questions and concerns.
Have questions?
We have answers!
