Happy new year, everyone! Like every start to the new year, here at pMD we like to reflect on how amazing our past year has been and what we did to accomplish our goals. Looking back at our 2017, we as a company saw a lot of changes, including two office moves and adding new core team members to our already amazing team. But the one consistent that has never changed is our team’s commitment to getting things done when it matters and in this case, it was our last month’s push to our year end goal. While we were still settling into the confines of our beautiful new office and before we could even catch our breath and enjoy our new surroundings, it was already December 1st.
At pMD, we are always striving to be better. If we set and surpass a goal, we immediately set a new one. With our year-end quickly coming to a close and our goals just short of reach, we took an all hands on deck approach and strategized on how each individual team member can contribute to hit our end of year goal and finish strong in 2017.
As with any major holiday, and especially during the month of December, many folks took the time to be with their families and loved ones but that surely didn’t slow anyone on the team from contributing in a major way. One of those ways was part of a big end-of-year initiative in which each team member was required to reach out to respective networks and invite them to utilize and share feedback on our messaging platform. In this way, we can continue to improve and evolve the product.
Additionally, many of our customers had a go-live date of 1/1 to hit the ground running with pMD in the new year. This meant that these on-site implementations would have had to occur in the week between Christmas and the new year. Circling back to the theme of this post, all hands were on deck to implement these folks before the anticipated go-live date. With two teams of pMDers gladly accepting that challenge by flying to Southern California and New York, this ensured that our new customers were up and running by 1/1.
This approach and willingness to do what it takes makes up the character of this great team. We understand that at any given moment, you’ll be asked to push a little harder and go a little further to achieve a goal. December was no different and we ended 2017 at our strongest month ever, reaching that year-end goal as a team!