Imagine, if you can, a world where medical information crosses boundaries - safely, reliably, timely, as effortlessly as water. What is required to create such permeable boundaries? Sure, there are the base technical requirements. System B must be able to read, understand, and digest System A’s output. As convoluted as medical information standards can be, there are reliable pieces there. Reliable yet limited.
So, to achieve something more dynamic, deeper, and more useful, what is required? I think trust plays an outsized role. I am not talking about the trust inherent in the security profiles of each system, though that is important. I'm talking about the trust of the people involved. The human element. You need to know who you are working with, what they are about, and establish if they are on the same page.
At pMD, we actively seek out partners with whom we can achieve richer technical connections as well as dynamic personal collaborations. A recent example is the links we are building with a regional EMR company called iMed. iMed reached out to us last year as they were assessing partners to perform the MIPS registry role for their customers. Their dream was to create a new module in their software allowing their customers to collect quality data as they entered clinical data into iMed. This made a lot of sense. Capturing quality data in real time would help their customers achieve their MIPS reporting goals and set them up for ongoing success as the medical market continues to reach towards measurements beyond the raw financial value of services.
We met their team, shared what pMD does and what they needed and found a compelling fit. As they developed this new module we worked closely with their team to share what registry reporting requires so they could consider those requirements in their software. Finally, we attended their user group meeting, spoke with their customers alongside their team to better link their customers, the module, and pMD’s MIPS registry services together.
We are currently rolling out version one of our collaboration, which allows for regular data uploads from our now mutual customers into pMD, sharing that data back with the reporting providers, and targeting gaps and opportunities for improvement. The goal is to fully automate this process this year.
It has been a rewarding and productive collaborative effort to create real interoperability between iMed and pMD, for the benefit of those providers using both systems. This type of work is part of fulfilling our mission to make doctors happy and we hope for many years working with our friends at iMed and others who want to create more vital, dynamic, and trusting health care data ecosystems.