The pMD Blog

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where we cover interesting and relevant news, insights, events, and more related to the health care industry and pMD. Most importantly, this blog is a fun, engaging way to learn about developments in an ever-changing field that is heavily influenced by technology.

POSTS BY TAG | Company Culture






When I was an intern in college, I remember thinking, "wow, these free snacks are such a treat." Little did I know that I was missing out on so much more from a work environment. Nowadays, the bar is set so high that it’s barely a blimp in the sky. With startups offering impressive amenities like game rooms, unlimited paid time off, trips abroad, catered meals, shuttle buses, and even onsite gyms, how does a candidate even begin to know which place is the best place for them?

Take it from someone who works for a company that has actually been awarded a Best Place to Work (BPTW) many times over -  it’s all smoke and mirrors unless you can find the right balance of work, culture, and life. So what does it take to win and sustain multiple BPTW awards? While there’s no simple formula, and every company’s situation is varied, I’d like to think of these as the key building blocks that form the foundation of a desirable office environment:

Take Your Time, Be Extra Picky

I’m sure you’ve heard about the extensive hiring processes at some of the major tech companies, like Google's 9+ step process, for example. It’s insane to think that a hiring process can span several months but there’s a good reason for it. At pMD, we may not reach the level of a 9-step process but ours is certainly as thorough and comprehensive. We choose to do it this way not with the intent to intimidate but to find that special candidate who can ultimately accept any challenge, think analytically, engage with customers on a meaningful level, and interact seamlessly with the team. In short, we’re extra picky about who we recruit because we want the absolute best and brightest who’s passionate about improving health care and becoming an integral part of our pMD family. We also appreciate a good dad joke here and there. Got any?

Reward Your Team, They Work Hard!

According to a recent article by Training Journal, “staff are any organization’s most valuable asset and [...] need to be nurtured, supported and encouraged if they are to be successful”. I couldn’t agree more. pMD does a great job of rewarding not only individual performances but also performance across the entire team. With our quarterly and annual assessments, we can look forward to rewards like cash incentives, cabin leases in Lake Tahoe, a day at the spa, a day spent racing cars on a track, a new coffee machine for the office, dinners at upscale restaurants, credits to purchase your favorite bottles of wine or spirits, and even trips to tropical destinations. Your team should know they’re valued, so showing your appreciation by way of incentive, big or small, is always a show of good faith.

Focus on Career Development and Transparency

I think one of the biggest mistakes a company can make is to neglect the professional development of its employees or better yet, to not make that its biggest priority. Building a successful company and successful team starts with nurturing at the individual level. However, as the Atlantic points out, simply having a mentorship program in place is not grounds for successful career development. Providing transparency from all directions - from management, from mentor, and from mentee - can help a mentorship program thrive. What does that mean exactly? It means having clear expectations of the responsibilities of both the mentor and mentee and providing an open feedback channel between the company, mentor, and mentee. pMD’s mentorship program begins on your first day in the office and continues throughout your entire career at pMD. At any given moment, you can be both a mentee and mentor and that’s where I think pMD gets it right. You’re continuously learning while at the same time passing down the knowledge you’ve learned.

Let Them Eat Cake

Literally. Remember that your employees have to eat too. In between meetings. During that time of day called lunch. And one of the best things you can do to nourish your team while they work towards company goals is to provide them with catered meals, healthy snacks, beverage options, and treats for special occasions. Not having to decide what to bring for lunch or venture out for 30 minutes to stand in a long line for a $15 salad makes my time (and wallet) that much more efficient. One of my favorite pMD food perks: birthday treats. We celebrate every single  team member’s birthday with a treat hand-selected by the birthday person and shared with the entire team. It’s getting harder and harder to come up with unique ideas after options like s’mores, pies, milkshakes, root beer floats, churros, ice cream sandwiches, cronuts, cupcakes, and your classic birthday cake have already been taken!

Stress the Importance of Wellness and Family

Namaste. Wellness means more than just providing a place to meditate. The term wellness can encompass everything that leads to a balanced life. There's financial wellness - providing your employees with a robust retirement plan and annual bonuses. Physical wellness - employees receive exceptional health benefits and a private meditation, lactation, or yoga room. And even mental wellness - providing your team with the assurance that taking time off work to take care of family or personal matters is not frowned upon. All of these are essential in creating a stress-free, balanced work-life environment. Our team is like our family and their family is like our own. And there’s nothing more we'd want than to ensure our family is well and happy.

Finding that balance and knowing that you're part of a team who can all sit together at lunch, build strong bonds while traveling alongside one another on business trips, create an extensive bank of inside jokes, celebrate each other's differences and similarities, sing karaoke together until 1 in the morning, and just overall have the best time, is what makes any company the best place to work.


Want to join our Best Place to Work family here at pMD? Contact us at careers@pmd.com!

Find out more about pMD's suite of products, which includes our MIPS registry, charge capture, secure messaging, clinical communication, care navigation, and clinically integrated network software and services, please contact pMD.







Summer is here. While everyone is making vacation plans, I find myself reflecting on my time and history with pMD and how I’ve had such great opportunities to travel, find myself, and grow alongside this company.

When I first started working at pMD, I was an intern finishing up my studies. I’d chosen to intern at pMD because I could tell they were interested in helping me grow into an integral part of the company as opposed to just a summer pastime. My internship was engaging, challenging, and really pushed me to discover many of my strengths and what I had to offer. I was given the opportunity to work on some of the most important projects central to the success of pMD. This materialized into a full-time position and I made such close friendships and relationships with my colleagues which are now akin to family.

When it was time, I had moved on to work at other organizations in different industries and environments. I wore many hats and explored different roles. While these were very rewarding and amazing experiences, I missed the sense of family and personal investment I felt with the organization who first took a chance on me.

I was at a point where I wanted to try something different - living in another country. I was ready to pack my bags and head out with no employment or source of income. I’d stayed connected with my pMD colleagues throughout the years and was able to connect with them before leaving. They were interested in hearing about my story and where I’d planned to take my journey next. More than that, they thought of ways pMD could once again be a part of my journey. I was given another amazing opportunity with this organization, to work alongside pMD remotely from Israel.

Normally, this would be a radical and unrealistic proposition, but given our history and the levels of trust established from working so closely together over the years – we knew we could make it work. As expected, they found a role for me that fit perfectly given my strengths and circumstance. I can say I’ve once again grown a ton in a short period of time, both as a person and an integral part of this company.

This is a testament to working for a truly people-centric organization. I urge anyone starting their career to work with a company invested in you personally. I’ve been fortunate enough to learn and grow here at different points in my life, and I now have the opportunity to mentor the next generation at pMD and hopefully pay it forward.

As we plan our adventures for the season, it’s important to remember our careers can work synergistically with our journeys. Enjoy your summer!

Want to join our team? Learn more from our careers page or contact us at careers@pmd.com.

Find out more about pMD's suite of products, which includes our MIPS registry, charge capture, secure messaging, clinical communication, care navigation, and clinically integrated network software and services, please contact pMD.



In March of 2016, I was thrilled to learn I’d be joining the pMD team. The interview process was challenging but rewarding, and I couldn’t wait to learn from all of the incredible people I had met throughout the process. After about a month into my new role, I received even more exciting news: my husband and I would be welcoming a new baby in December. While sharing this news with a new employer so soon after starting would typically be daunting for a parent-to-be, I felt nothing but excitement to be telling my colleagues. Since pMD values open communication,  I felt comfortable sharing the happy news and confident I would receive nothing but support. I am incredibly lucky to be part of a company that supports working parents.  However, not everyone is as fortunate in their work situations. Here are a few things to consider when researching whether a company provides flexibility and a supportive network around working parents.

Have you checked out Glassdoor?

There is so much you can find on the internet! Anonymous employee review sites, such as Glassdoor, can provide insight into a potential employer before you submit your application. When I was on the hunt for a new position, this was the first place I would go to either confirm my interest or remove a company from my list. When you’re on these sites, look for buzzwords that may indicate if an organization is family-friendly. Even if you’re not thinking of expanding your family anytime soon, these sites are a great place to get candid employee feedback about a company and its pros, cons, and thoughts on executive leadership.

Do those in leadership have children?

Nobody is going to be more understanding of a family, work-life balance than those who have been in your shoes. It’s typically helpful if those in leadership roles can empathize with your situation and understand if you need to take time off when your baby gets sick because they’ve experienced this first-hand themselves. How do you assess if those in leadership roles have children? This can be a bit trickier than simply reading online reviews. It’s okay if you need to do a little sleuthing before you get onsite! During an onsite interview, it can be helpful to take note of what you see around the office. Are there children’s drawings? Do you see family photos? When you ask what they did this past weekend, did any of it involve family-related activities? An onsite visit allows for an open line of communication with the company employees, so if you feel comfortable asking questions, definitely take advantage of your time there!

What benefits are offered?

Health benefits are important to research before starting with any company.  Having great health, vision, and dental benefits is extremely important when you’re thinking about taking care of your family. As a first-time mom, having good coverage affords me the option to take my child to the doctor on a regular basis, if needed. When you’re now thinking about more than just your own health, it’s critical that your employer provides strong and affordable health care options.

Are working conditions flexible?

Can you work from home if needed or are you required to be in the office from 8-5 every day? Having flexibility is so important for working parents. For example, if you’re a nursing mother, is your employer respectful of the time you need to pump? An employer that has no flexibility on hours spent in the office is something to consider for those who have a family, or are thinking of starting one in the future. Additionally, is the employer willing to work with you to optimize your working conditions? After welcoming my son last December, it was important for me to forgo all business travel until my son was at least a year old. I’m fortunate to work for a company that allows for such flexibility and accommodation.

 

Starting a family is one of the most exciting, and at times challenging, milestones in life. When you find an employer that is an advocate for working mothers and fathers, it can make a world of difference when trying to balance work and home life. While you can never know for certain what your situation may be in the future, taking steps to thoroughly do your research can help in making an educated decision as to what works best for both your career and your family.

Interested in working at pMD? Check out pMD's careers page for more information! To find out more about pMD's suite of products, which includes our MIPS registry, charge capture, secure messaging, and care coordination software and services, please contact pMD.