It is essential that Dr. Nitu and her group have a seamless way of communicating about their patients between shifts. The doctors were spending time face to face and over the phone managing patient care together, but with time at a premium, they needed great software to supplement what they were doing.
Last year, the group began working with developers at pMD, a medical software company whose app allows doctors to manage patient information and billing charges, to develop an enhanced patient handoff feature. After nearly a year of collaboration, the enhanced patient handoff functionality was released last month.
“pMD has given us a much more efficient form of communication from physician to physician that translates to better patient care,” Dr. Nitu said. “It's saved us a tremendous amount of time, and now we have everything that we need at the point of patient care in one system.”
Dr. Mark Rigby, another pediatric critical care physician at IU Health, said that pMD's new handoff feature has allowed him to conduct rounds more efficiently. “It saves us so much time. The administrative work is done very quickly, so we have more time to put our patients' plans together. This means that the patients' plans are done much earlier, and this means that the patients' care is in place much earlier. They recover sooner, and they go home sooner.”
Trillions of dollars have been spent on healthcare and technology, but no software had given doctors what they really needed for patient handoff. Electronic medical records are a replacement for paper charts, but they rarely provide patient hand-off functionality; and when they do, it's cluttered with a lot of extra information that the physician doesn't need to see when they're focused on patient care and saving lives.
“Our customers were asking us to develop something to fill the gap for patient handoff,” pMD CEO Philippe d'Offay said. “It really struck a chord with us. Not all of us are doctors, but we are all patients at some point in our lives. So we all have a stake in making healthcare a better place.”
The pMD development team worked with the the critical care doctors at Indiana University to develop handoff fields that are relevant to their group, and the functionality was designed to work well for any group. The handoff fields are customized and adapted so that they fit any group or specialty’s needs.
“This is great for our patients and it is great for us,” Dr. Nitu said. “I have more time to care for patients, teach students, and talk to parents. And it's also really nice to get home before 9p. We love pMD.”
pMD’s mobile charge capture software supports doctors across multiple specialties by allowing them to enter their patient charges into Android, iPhone, iPad, iPad Mini, and iPod Touch devices at the point of patient care. The patient visit is then visible to other doctors within the practice and can be billed immediately. Doctors using charge capture are increasing their ROI in a time where Medicare cuts, ICD-10, PQRS, and other costs are significantly impacting profitability. pMD increases efficiency and security in a practice through automation and secure text messaging, and it provides free interfaces with most major electronic medical records, hospital information, and medical billing systems, including Allscripts Pro PM, Allscripts Tiger, athenaCollector by athenahealth, Cerner, Epic, GE Centricity (formerly Millbrook and IDX), MEDITECH, NextGen, and Vitera Intergy (Sage). For more information, contact pMD.