The pMD Blog

Welcome to the
pMD Blog...

where we cover interesting and relevant news, insights, events, and more related to the health care industry and pMD. Most importantly, this blog is a fun, engaging way to learn about developments in an ever-changing field that is heavily influenced by technology.



Here's The Latest in Health Care:


•  People are often faced with such a rigid sense of self that when presented with a new concept about ourselves, our first reaction is typically to reject it. We immediately defend ourselves and keep our concepts intact. But maybe if we turned to the example of the locust, we might get a lesson in adaptability and embracing a more flexible self image. Locusts actually start out as shy, anti-social grasshoppers that, under the right circumstances, morph into the swarming, social, and aggressive locusts we read about in Biblical verses. Researchers say that if you are struggling in one role in life, it helps to have multiple views of yourself, much like the grasshopper and the locust.  Read More

•  On Thursday, a team of scientists reported that they have in effect doubled the genetic alphabet. As we understand DNA today, it's spelled out with four letters, or bases, A, C, G, and T. This team of scientists have built DNA with eight bases - four natural, four unnatural, and has named it the Hachimoji DNA. This new system could have many applications, including a far more durable way to store digital data that could last for centuries.  Read More

•  In a recent survey, a vast majority of respondents said that they would like the ability to communicate with their loved ones' care teams via text messaging. Only about 10 percent of patients prefer to receive provider communication through patient portals. With so many technologies to choose from, health care teams should consider vendors who can meet consumer preferences for communicating via text messaging.  Read More

•  Facebook is accused of exposing users' sensitive health data, according to a complaint filed with the Federal Trade Commission (FTC). The complaint, made public this week, claims that Facebook failed to protect the sensitive health information users uploaded to its 'Groups' product and exposed that information to the public. The complaint also argued that Facebook's privacy policies are not clear and users aren't informed of how their health data will be used.  Read More

Each Friday, Signor Goat reports the latest from the week in health care. Check back next Friday for your dose of our little medical corner of health care news. Brought to you by pMD, innovators in charge capture, secure messaging, clinical communication, MIPS registry, and care navigation software.





At pMD, we have a foundation that has been built from over 20 years of experience working with employees with various backgrounds and working with customers from varying specialties and experiences. Throughout our 20 years in the industry, we’ve established a structure to ensure that our process to obtain new customers and keep existing ones happy is standardized, effective, and as efficient as it can be. Even after 20 years, we continue to stay open to learning new and better ways to improve our already proven process. This leads me to the question: what happens when an idea or plan doesn’t go the way you expect? Does it mean you’re set up for failure? No. In fact, sometimes when things don’t as planned, it might actually be for the better. So make lemonade with those lemons.

Recently, I was involved in an implementation that didn’t go as I had originally planned and it turned out to be one of the best implementations I had ever been a part of. One of our customers had been using pMD for a number of years for one of their many specialties. And for the past two years, we have been trying to expand our usage to other specialties within this large organization. As a team, we discussed what additionally we could provide to the already existing specialty to ensure their continued success with pMD, providing more leverage to expand to their other groups. We set out a plan to do some heavy customer outreach and made sure we spoke with not only the administration but, more importantly, with the providers themselves to get their feedback on how pMD was working for them so far. After all, they’re the ones who would know best on how the system is working. Through close account management, we were able to implement new, robust features to the existing group and get our foot in the door to finally expand to a new group.

Why was this implementation then so special? It started at the top. Leadership was heavily involved in the vetting and implementation of pMD. We followed our best practice of learning about the group and their workflow as well as speaking with and presenting to leadership and their physician champions. We were on the right path to go live with this new specialty group by the end of October. They expressed interest in wanting to do a trial run with a smaller subset of physicians and provide feedback before going live for the entire group. This process lasted 1-2 weeks before getting the green light to go live with the entire group. We also received feedback and made the appropriate adjustments with the idea that we were still on track to implement the new group by the end of October. However, when we discussed the go-live date, the group wasn’t comfortable to move forward with that timeframe because of scheduling conflicts and additional questions they had about the system. While it was a frustrating time for our team, we eventually came to implement the new group officially in December (over a month after the initial target date of October 2018). Surprisingly, after all the prior obstacles, the implementation went about as smoothly as any implementation I had ever been a part of.

A smooth implementation isn’t a result of magic. Leadership with this group took those extra weeks to very clearly communicate to their providers and staff as to why they were making the transition to pMD. When we came on-site the first week of December, we weren’t met with surprised looks or confused faces. Everyone we worked with was prepared and understood the ‘why’ behind the process. In the span of four days, our team was able to successfully get over 30 providers using pMD without a hitch.

It takes strong leadership and clear communication for new ideas to mature and to be adopted. Much like this implementation, pMD does the same. When our strategy doesn’t always necessarily go as planned, we adapt, we communicate the ‘how’ and ‘why’, and then we move forward with those changes. This implementation was also a great example of how pMD continues to grow its brand, starting from a long-time customer and expanding into its surrounding community. Since the implementation, we’ve added several more providers and expanded the use of a new product, pMD® Clinical Communication™, within this organization. So when things don’t go as planned, remember that better results might even come out of it.

Find out more about pMD's suite of products, which includes our MIPS registry, charge capture, secure messaging, clinical communication, and care navigation software and services, please contact pMD.






Here's The Latest in Health Care:


•  A recent report published that artificial intelligence is being used to automatically diagnose common childhood conditions after processing the patient's symptoms, history, lab results, and other clinical data. Millions of Americans each year are misdiagnosed as a result of physician bias or overlooked alternatives. The hope is that someday this highly accurate system may assist doctors in diagnosing more complex or rare conditions.  Read More

•  Health care executives agree that some of the top challenges the industry is currently facing includes declining reimbursements and the patient experience, in addition to maintaining and upgrading IT and cybersecurity. Executives also identified that some of the key initiatives to reducing costs and improving the patient experience are to enable interoperability and increase data visibility across the enterprise.  Read More

•  Before you go squashing the next scurrying cockroach you see, consider the fact that insects actually have antimicrobial-producing microorganisms that could one day help cure diseases. As more and more infections become resistant to antibiotics, scientists are turning to insects and the bacteria living inside them as a source for new antibiotics in a time when demand is high but pipeline for new drugs is dwindling.  Read More

•  The Department of Health and Human Services Office for Civil Rights reported 10 settled cases and one judgement totaling $28.7 million in 2018 in response to HIPAA violations. It is 22% higher than what was reported in 2016 and a record year for settlements.  Read More

Each Friday, Signor Goat reports the latest from the week in health care. Check back next Friday for your dose of our little medical corner of health care news. Brought to you by pMD, innovators in charge capture, secure messaging, clinical communication, MIPS registry, and care navigation software.


Here's The Latest in Health Care:


•  According to a recent report from the American Hospital Association, rural hospitals are facing challenges that threaten their sustainability. One of the biggest, ongoing challenge is the ability to recruit and retain health care professionals, especially in such geographically isolated locations. Hospitals in rural areas with low population density also face high fixed operating costs that aren't able to be covered due to low patient volume.  Read More

•  Safe injection sites - what are they and why are they so controversial? On one hand, illicit drug users have a safe location to inject while under medical supervision. Users are also provided with clean needles, wound care, and addiction treatment referrals. On the other hand, opposers simply cannot accept the idea of medical-sanctioned use of illegal drugs, even if the objective is to save lives by preventing overdose deaths. The Justice Department is now suing to stop a group out of Philadelphia for opening a safe injection site called Safehouse.  Read More

•  Lyft sees Medicare Advantage plans as a key target for its health care platform. Lyft, a ride-sharing service has been making moves in the health care space by being a non-emergency transportation option for patients needing a ride for medical care.  Read More

•  One issue in health care that everyone can agree on is that surprise medical bills are unfair to the American public. Attention to surprise billing, which involves charging patients for care that is more expensive than expected or not covered by their insurance, has encouraged a movement among lawmakers of both parties to study the problem and begin to take legislative action.  Read More

Each Friday, Signor Goat reports the latest from the week in health care. Check back next Friday for your dose of our little medical corner of health care news. Brought to you by pMD, innovators in charge capture, secure messaging, clinical communication, MIPS registry, and care navigation software.


Here's The Latest in Health Care:


•  A recent study has found that low-impact sports can actually pose a threat to bone health because activities like cycling and swimming may be putting too little pressure on bones. In the study, cyclists' bone density were compared to that of runners and were found to be thinner.  Read More

•  In a new report from the Bipartisan Policy Center, Congress and the Health and Human Services are urged to do more to enable data sharing for patients at risk of suicide and opioid dependency. Currently, mental and behavioral health data are poorly integrated with clinical information in EHRs.  Read More

•  The Department of Veterans Affairs recently announced that it has proposed a rule that would change access standards for community care and urgent care for veterans. The proposed rule would allow veterans to seek care with either VA or eligible community providers.  Read More

•  Health officials in the state of Washington have declared a state of emergency following a measles outbreak and are urging immunization across the state. As of Monday afternoon, there have been 36 confirmed cases of the highly contagious infectious disease, which can be fatal in small children.  Read More

Each Friday, Signor Goat reports the latest from the week in health care. Check back next Friday for your dose of our little medical corner of health care news. Brought to you by pMD, innovators in charge capture, secure messaging, clinical communication, MIPS registry, and care navigation software.


Here's The Latest in Health Care:


•  Leading national hospital associations are urging stakeholders and policymakers to take part in driving interoperability in the health care industry. A recent report by the American Hospital Association outlines different strategies to get the job done, including enhancing infrastructure, improving data security, sharing best practices, and more.  Read More

•  Cutting carbs completely out of your diet may result in quick weight loss but may not be sustainable. Going from no-carb to slow-carb can help you avoid cutting out the carbs that are the building blocks of a healthy diet, which include fruits, vegetables, whole grains, and beans. Slow carbs are rich in fiber and take more time to digest and, in turn, don't lead to the the same quick rise in blood sugar that you get from refined carbs.  Read More

•  Microsoft Azure, Microsoft's cloud and AI platform, will be teaming up with Walgreens to develop new health care delivery models. Both companies aim to build new health care solutions that will improve patient outcomes and lower the cost of care.  Read More

•  Even putting in as little as 20 seconds of brisk stair climbing several times a day might be enough to increase aerobic fitness. In a recent study of interval-style training, findings show that people can have a meaningful workout without even having to leave their office building. No more excuses!  Read More

Each Friday, Signor Goat reports the latest from the week in health care. Check back next Friday for your dose of our little medical corner of health care news. Brought to you by pMD, innovators in charge capture, secure messaging, clinical communication, MIPS registry, and care navigation software.


Here's The Latest in Health Care:


•  Zynquista, the first oral treatment for people with Type 1 diabetes, is awaiting approval from the Food and Drug Administration (FDA). The advisory panel for the FDA, however, is split on whether to approve the new drug, which means that the agency would be responsible to decide by the end of March whether the drug should reach the market.  Read More

•  In a recent report, six major issues facing health care have been identified for 2019. This includes preparing for the arrival of digital therapeutics and connected devices, identifying employees that need to be upskilled or reskilled, bracing for tax reforms, creating a value line of products or services, keeping up with private equity's acquisitions and investments in the health sector, and navigating changes in the Affordable Care Act.  Read More

•  In the past year, 9 out of 10 people had visited a health care provider who are capable of prescribing medicines. Among those who went in for a possible infection, about 89 percent had a chat with their provider about whether antibiotics were appropriate. Some experts say this percentage should be higher and that more patients should understand why they were being prescribed an antibiotic. Antibiotics don't work on viruses and are little help for some conditions caused by bacteria, such as many forms of bronchitis and sinus and ear infections. Many times, an over-the-counter remedy can help with these symptoms.  Read More

•  A new effort to conquer rising costs in health care formally launched this week. The Society of Actuaries and Kaiser Family Foundation launched "Initiative 18 | 11" in an effort to address the rising cost of health care in the U.S., which is roughly 18 percent of its gross domestic product, while the rest of the developed world spends roughly 11 percent.   Read More

Each Friday, Signor Goat reports the latest from the week in health care. Check back next Friday for your dose of our little medical corner of health care news. Brought to you by pMD, innovators in charge capture, secure messaging, clinical communication, MIPS registry, and care navigation software.


Here's The Latest in Health Care:


•  Due the government shut down, the Food and Drug Administration (FDA) has cut back on routine safety food inspections of seafood, fruits, vegetables, and many foods that are at high risk of contamination. There are concerns that outbreaks would not be prevented or caught at the earliest warning signs without inspections.  Read More

•  The F.D.A. released the new Digital Health Action Plan as part of the agency's effort to improve oversight of artificial intelligence and other digital health products. Its aim is to be more efficient, while promoting safety of technology.  Read More

•  According to a recent study, the U.S. spends more on health care than other developed countries and nearly 25% more than that of the next-highest country, Switzerland. What's to blame? Researchers say prices are to blame for the high health care spending but it's been the same old story since 2003.  Read More

•  Pregnant and haven't gotten your flu shot yet? A recent study found that pregnant women who are hospitalized in the ICU with the flu are four times more likely to deliver babies who are premature or born with low birth weight. Just another reason to get your flu shot if you're pregnant!  Read More

Each Friday, Signor Goat reports the latest from the week in health care. Check back next Friday for your dose of our little medical corner of health care news. Brought to you by pMD, innovators in charge capture, secure messaging, clinical communication, MIPS registry, and care navigation software.


Here's The Latest in Health Care:


•  A new AI imaging tool promises to cut the time between medical imaging, diagnosis, and the start of treatment. This new tool would offer physicians automated diagnostic alerts for certain conditions within seconds of the image being completed, potentially accelerating patient diagnosis.  Read More

•  Could exercising in extremely cold weather make us healthier? While there is little evidence to support the health benefits of training in cold weather, believers say that cold weather exercising can help burn extra calories, exercise your blood vessels, and train the immune system. Which way to the next icy lake?  Read More

•  As the partial government shutdown continues on, some important health-related initiatives are put on hold. Many public health operations are vulnerable to the continued shutdown due to funding streams that are being affected. Health services for Native Americans are also on hold because Indian Health Service clinics are funded through the Department of the Interior.  Read More

•  It's a new year! Have you had a chance to get into the groove of 2019's health care news yet? Let's see how much you've learned going into the new year with this week's health care quiz.  Read More

Each Friday, Signor Goat reports the latest from the week in health care. Check back next Friday for your dose of our little medical corner of health care news. Brought to you by pMD, innovators in charge capture, secure messaging, clinical communication, MIPS registry, and care navigation software.


Here's The Latest in Health Care:


•  Many foods are banned in the European Union that are still used in the U.S., such as additives that are linked to cancer and can be found in American-made bread, cookies, soft drinks, and other processed foods. Drugs that are used in farm animals as well as genetically modified foods are also banned in Europe.  Read More

•  Where do hospitals need to be five years from now and how should they be preparing for the future? Patient experience is at the center of the future of hospitals and with that, hospitals should be looking for new methods to measure and report on patient satisfaction as well as to engage the patients. Some strategies also include providing staff escorts to guide patients to their destinations, experimenting with virtual experiences, and working with ride share companies to provide patient transportation.  Read More

•  The Food and Drug Administration (FDA) has furloughed more than 40 percent of employees starting this past Wednesday in response to the partial government shutdown. The FDA will continue work that is critical to public health and safety and will still be able to respond to emergencies.  Read More

•  In 2018, several new Medicaid policies rocked the nation. To name a couple: requiring proof that beneficiaries work a certain number of hours per week or month with some exempt individuals and a proposal that would allow the Department of Homeland Security to consider whether someone is likely to use public services when deciding if the individual should be granted permanent residency.  Read More

Each Friday, Signor Goat reports the latest from the week in health care. Check back next Friday for your dose of our little medical corner of health care news. Brought to you by pMD, innovators in charge capture, secure messaging, clinical communication, MIPS registry, and care navigation software.