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where we cover interesting and relevant news, insights, events, and more related to the health care industry and pMD. Most importantly, this blog is a fun, engaging way to learn about developments in an ever-changing field that is heavily influenced by technology.

POSTS BY TAG | interoperability


Imagine, if you can, a world where medical information crosses boundaries - safely, reliably, timely, as effortlessly as water. What is required to create such permeable boundaries? Sure, there are the base technical requirements. System B must be able to read, understand, and digest System A’s output. As convoluted as medical information standards can be, there are reliable pieces there. Reliable yet limited.

So, to achieve something more dynamic, deeper, and more useful, what is required?  I think trust plays an outsized role. I am not talking about the trust inherent in the security profiles of each system, though that is important. I'm talking about the trust of the people involved. The human element.  You need to know who you are working with, what they are about, and establish if they are on the same page.

At pMD, we actively seek out partners with whom we can achieve richer technical connections as well as dynamic personal collaborations.  A recent example is the links we are building with a regional EMR company called iMed.  iMed reached out to us last year as they were assessing partners to perform the MIPS registry role for their customers.  Their dream was to create a new module in their software allowing their customers to collect quality data as they entered clinical data into iMed. This made a lot of sense. Capturing quality data in real time would help their customers achieve their MIPS reporting goals and set them up for ongoing success as the medical market continues to reach towards measurements beyond the raw financial value of services.

We met their team, shared what pMD does and what they needed and found a compelling fit.  As they developed this new module we worked closely with their team to share what registry reporting requires so they could consider those requirements in their software.  Finally, we attended their user group meeting, spoke with their customers alongside their team to better link their customers, the module, and pMD’s MIPS registry services together.

We are currently rolling out version one of our collaboration, which allows for regular data uploads from our now mutual customers into pMD, sharing that data back with the reporting providers, and targeting gaps and opportunities for improvement.  The goal is to fully automate this process this year.

It has been a rewarding and productive collaborative effort to create real interoperability between iMed and pMD, for the benefit of those providers using both systems. This type of work is part of fulfilling our mission to make doctors happy and we hope for many years working with our friends at iMed and others who want to create more vital, dynamic, and trusting health care data ecosystems.

 If you'd like to find out more about pMD's suite of products, which includes our MIPS registry, charge capture, secure messaging, and care coordination software and services, please contact pMD.
We live in exciting times where information can travel instantly across the world in a blink of an eye. With iPhones, smart cars, and even Wi-Fi toasters that can 'print' the daily weather onto your toast, we are literally immersed in the information age all day, everyday. It's this information-sharing world that allows pMD's charge capture, secure messaging, data exchange, and care communities to thrive by connecting doctors with doctors, doctors with office staff, and even doctors with patients! We take pride in our ability to collect patient information from multiple sources (hospitals, billing systems, call centers, etc...) and giving our providers instant access to this real-time data. Our users spend less time with manual entry and instead, spend more time on more meaningful tasks - like seeing patients! So why are there still organizations that seemingly go out of their way to inhibit knowledge sharing?

I've worked with my fair share of big organizations over my many moons here at pMD. It's interesting to see the drastic differences from a well-run, forward-thinking organization to an old-school "no one will ever be allowed to touch my data" group. Sure, there are some government mandates requiring some minimum level of interoperability, but it's surprising to see how many companies put up artificial roadblocks to stop this sharing of information. One example I experienced was with a group of doctors not being allowed to access certain data - on their own patients! They were recently acquired by a hospital, and thus hospital employed. The doctors were allowed to manually enter information into pMD directly, but the hospital refused to work on an interface project to save their doctors from this manual work. To reiterate, these were their own patients! These doctors are still utilizing pMD, but needless to say, the project went nowhere.

Other roadblocks I've seen are HEFTY HEFTY price tags given to interface projects, which obviously shut down the project as soon as the discovery call ends. It boggles my mind how organizations can ask for tens of thousands of dollars to flip switches to send us data. Technical details aside, these "standard price tags" for projected work are positioned as if it was a brand new interface. But let's get serious: software companies don’t reinvent the wheel each time, because that's just not economical. So why the big price tag? The work hours simply don’t justify it.

Thankfully, these organizations that seem to be sharing-averse are not the norm. I'm glad to have worked with many, many groups who, like pMD, strive to make the doctors’ lives easier through technology. Shout outs to St. Petersburg, Florida and Cincinnati, Ohio as having some of the more forward-thinking hospital IT organizations out there! I wish everyone else would get out of the secret-data age and join us in the present. Perhaps we can start listing them online. I wonder if groupsstuckinthedarkages.com is taken...