The pMD Blog

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pMD Blog...

where we cover interesting and relevant news, insights, events, and more related to the health care industry and pMD. Most importantly, this blog is a fun, engaging way to learn about developments in an ever-changing field that is heavily influenced by technology.


The team attending the 2017 National MGMA
Conference in Anaheim, CA last October

At pMD, we thrive on providing user-friendly, intuitive, and amazing software that makes doctors happy! As a member of the sales team, I can tell you that a great way to accomplish this is to get in front of prospective customers, face-to-face and what better way to do that than to travel to conferences across the nation? We work with over 20 different medical specialities to provide a highly customizable charge capture solution, secure messaging software, MIPS Registry, and even a care coordination tool. pMD attends many different conferences on a yearly basis, ranging from specialty-specific to national, in order to connect with these prospective customers.

Our engagements at conferences start long before the actual conference itself. Weeks before the conference begins, we scan the attendee list for our current customers, providing opportunity to schedule some time to say hello and set aside some much needed catch up time. We also note any groups that have previously reached out to pMD about our products. This is a great opportunity to reach out and evaluate if the group is still looking for a solution. We invite these folks to drop by and hopefully establish a good time to sync up.

Attending a conference as an exhibitor is always an enjoyable experience. We can always expect folks to drop by our booth and ask questions about pMD and its products. Due to pMD being highly customizable and our time at the conference being limited, it is important that we’re able to “qualify” a lead quickly while on the spot and decide if pMD would be a good fit at their practice. During these short interactions, we aim to schedule a more in-depth workflow discussion for the following week when the conference is finished.

We’ve discovered many benefits from attending conferences over the years. It is a great opportunity for us to meet potential customers and establish relationships. We also love attending these conferences to witness in what ways pMD could potentially help practices solve problems and how we can provide a product that streamlines their workflow. Due to the ever changing health care industry, we value these conferences greatly because we also learn from our peers and practices.

If you see pMD at a future conference, we invite you to stop by our booth and say hello! Regardless of future business opportunities, we enjoy meeting new folks and love sharing pMD’s signature swag: stick-on mustaches.

 If you'd like to find out more about pMD's suite of products, which includes our MIPS registry, charge capture, secure messaging, and care coordination software and services, please contact pMD.

Considered by locals as the best kept secret around, the Florida panhandle and Alabama Gulf coast beaches are the best in the country. Oops, I guess that secret is out of the bag now… The Alabama Medical Group Management Association (AL MGMA) summer conference attendees get to witness that beauty first hand.

Every year, the AL MGMA hosts a summer conference in Sandestin, Fla. The AL MGMA exists as a forum to allow health care professionals to exchange information and ideas and better network to lead their respective practices and organizations. The AL MGMA did a great job hosting the conference, which was primarily attended by administrators, consultants, and vendors.

I attended the conference earlier this month representing pMD as a health care vendor and supporter of the AL MGMA. We help give back to these communities by supporting their conferences, and it provides an opportunity for us to have face to face interaction to learn what is on the minds of health care professionals and how we may be able to help them with charge capture. While I unfortunately didn't have much of an opportunity to enjoy the beautiful beaches, the conference reminded me of a huge family reunion and the importance of staying in touch with others in the industry. The MGMA network in the state of Alabama is a close, family-oriented group – call it “southern hospitality.”

Over the last ten years, focusing on helping practices improve efficiencies through charge capture has allowed me the privilege to meet a lot of great people. At the conference, I put faces to names that I've worked with for years but have never met in person, and I saw other faces that I hadn't seen in over a decade. I enjoy helping others solve problems, and it was great to witness the community of attendees working together to exchange thoughts and best in class solutions and ideas. As health care continues to change at a rapid pace, it's important to learn from your peers' experiences so that you can help lead your organization to be the best it can be. This conference reminded me of the importance of supporting organizations like the local MGMA so practices can continue operating at a high level of proficiency and focus on delivering better care to patients.

I made a couple of new friends, Dwayne and Michelle, from the AAPC that were exhibiting next to me. The AL MGMA hosted a tailgating “lawn party” one evening as a social gathering. You weren’t allowed into the party without these fantastic glow necklaces!

“Work hard, play hard!” The summer conference at the AL MGMA has a laid back environment that allows attendees to learn a lot while having fun doing it. Picture from an AL MGMA attendee. MGMA Alabama Facebook