The pMD Blog

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pMD Blog...

where we cover interesting and relevant news, insights, events, and more related to the health care industry and pMD. Most importantly, this blog is a fun, engaging way to learn about developments in an ever-changing field that is heavily influenced by technology.

POSTS BY TAG | Residents






pMD’s products put the patient at the center of everything we do. When we pair innovative products with the creative, consultative approach we take for every customer inquiry and then in turn see the value to our patients, it is truly a remarkable feeling. One example below may best illustrate the impact that a pMD solution can have when care teams have a common platform to collaborate around patient care.  

A group of surgical residents caring for patients across various clinical teams needed a way to capture shared rounding notes on patients. In addition, they wanted to be able to communicate between teams using a secure messaging solution to share patient details, update care plans, and send pre- and post-operative photos.

Few technology solutions are available today to support patient care for residents. Many organizations currently use paper rounding notes that can be lost in the rush of the day, shared spreadsheets where only one resident can access the data at a time, or non-secure file-sharing programs. None of these options truly meet the residents’ needs. Since clunky workflows that are currently in place still get the job done, these old methods have continued into 2018.  

Resident groups tell us that better communication can improve patient outcomes. Residents using pMD Clinical Communication™ can send messages about patients and update each other on care plans. They have the ability to securely send images to a chief or attending physician for a second opinion. Additionally, patient data can be recorded at bedside right from their mobile phone and can include updating medications, allergies, code status, and care plans. These are all kept up-to-date, in real-time, and stored on a shared patient list visible to the whole group.

HIPAA-compliant, health care messaging that’s easy to use paired with pMD’s customizable platform for mobile data capture is exactly what these residents and administrators were looking for to bring their workflow into the twenty-first century.  

We know that each practice or group faces a unique set of challenges. That’s why we approach every opportunity as unique, invest time upfront to understand workflows that support patient care, and build solutions that account for those challenges. This is also why we here at pMD work closely with existing customers to implement new products and product features as those challenges evolve.

At pMD, we are customizing solutions to help teams deliver better patient care. To explore these solutions for your group or for more information on how pMD can support your unique practice or patient population, don’t hesitate to contact us.




 If you'd like to find out more about pMD's suite of products, which includes our MIPS registry, charge capture, secure messaging, clinical communication, care navigation, and clinically integrated network software and services, please contact pMD.


It’s September, which means many of us got to enjoy a long weekend for Labor Day, and now school is back in session. At pMD, we don’t get the chance to work with many kindergarteners, but we do encounter medical students, resident physicians, and fellows when implementing our charge capture and secure messaging software at private practices and hospitals.

On a recent implementation trip to Memphis, I met with one of the senior residents, “Dr. M,” for his pMD training. He came into our meeting with a positive attitude but also a bit of confusion. Resident physicians don’t bill directly for the services they perform, so when this doctor heard he had a “charge capture training,” he wasn’t sure what to think!

However, after an in-depth conversation about how this doctor works with the attending physician, the fellow, and the other residents, it turns out that pMD had a lot of use for him outside of “just” helping with hospital billing. Residents are often the first point of contact for their patients, and the whole resident team needs to be on the same page about every patient, even when they have rotating schedules and patients in seven different hospitals. pMD allows Dr. M to capture important clinical information, such as the patient’s current treatment, updates on their condition, and when they next need to be seen, right from his iPhone. This in turn updates the attendings, fellows, and other residents in real-time, no matter where they are.

Dr. M also let me know that it’s both very important and often very difficult for the residency program to report on the various diagnoses treated by their residents. Information such as the specific ICD-10 diagnostic conditions treated by resident physicians and the frequency at which these conditions are seen helps create an important academic repository for the program, but it’s difficult to collect when many of the seven different hospitals use different electronic medical record (EMR) systems and do not provide easily-accessible data sets for a subset of providers. Dr. M was thrilled to find he could not only report this data out of pMD with just a few clicks, but also save, sort, and de-identify this data in a spreadsheet to give back to the residency program for future use.

Dr. M came out of our meeting with a lot of excitement about pMD’s function as a mobile rounding and data capture tool. In fact, he’s currently helping me set up training with four more residents in his program! I’m sure that, just like Dr. M, they will be model students. A+!