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POSTS BY TAG | Teamwork






At pMD, we love to promote our culture of teaching and learning, rather than singly focusing on getting the job done. It may seem obvious once discussed, but what I found lacking in past companies I've worked for is this emphasis of helping each individual build his or her own skills. From top down, pMD promotes a company culture of sharing knowledge, open communication, and career growth. We ask all our individual contributors to embrace this philosophy we call "Mentoring".

Mentoring

Mentoring is pMD's mission statement for success - both for the company as well as for each and every individual contributor. It is a fundamental driver of career growth for the entire team. Successful mentoring frees up time for the mentor to take on new and more high level items. Mentees, in turn, learn new skills and earn new ownership. This transition to having higher level responsibilities aims to allow each party to step up into another position, which will then open up space for a new hire. This process allows mentees to naturally progress as the next generation of mentors.

It Begins With Trust

Trust is a two-way street. At pMD, mentees earn trust by completing assigned tasks. Mentors earn trust by providing the necessary training and guidance for the mentee to succeed at these tasks. Tasks must start small, to minimize risk of failure, and as more trust is earned over time, additional responsibilities can be designated.

It Continues With Communication

Here at pMD, it is the responsibility of both parties to keep a line of communication open. Mentors provide clear expectations and share feedback on performance consistently, while mentees should always feel open to asking for this feedback. When something is not understood well, mentees have the responsibility to ask for more clarification. Once a mentee is ready for more challenges, they can and should feel open about communicating that. At pMD, the expectation is that both parties are proactive with communication in order for the relationship to succeed.

Our Priority

Mentoring is a mindset at pMD. It isn't a single task. It isn't a single action. With this always at the forefront of our minds, we will succeed as a company. Every single one of us here at pMD treats this as a priority and most importantly, we tackle mentoring with a positive attitude!

The idea of mentorship sounds obvious, doesn't it? It certainly does when I read it. But the fundamental difference that sets pMD apart from other companies is making it a priority. I joke with new recruits that a pMD hour is a day at another company, a pMD week is a month somewhere else, and a pMD month is like a year. I call this the "pMD rate of learning" that dwarfs all other companies. As I reflect on my own career, I'm grateful to see how much I've learned, struggled, and grew in my first two years at pMD as compared to everything I learned in almost a decade at my previous company. Want to become a part of pMD’s amazing team? Contact us at careers@pmd.com to find out more.

Find out more about pMD's suite of products, which includes our MIPS registry, charge capture, secure messaging, clinical communication, and care navigation software and services, please contact pMD.





Happy new year, everyone! Like every start to the new year, here at pMD we like to reflect on how amazing our past year has been and what we did to accomplish our goals. Looking back at our 2017, we as a company saw a lot of changes, including two office moves and adding new core team members to our already amazing team. But the one consistent that has never changed is our team’s commitment to getting things done when it matters and in this case, it was our last month’s push to our year end goal. While we were still settling into the confines of our beautiful new office and before we could even catch our breath and enjoy our new surroundings, it was already December 1st.

At pMD, we are always striving to be better. If we set and surpass a goal, we immediately set a new one. With our year-end quickly coming to a close and our goals just short of reach, we took an all hands on deck approach and strategized on how each individual team member can contribute to hit our end of year goal and finish strong in 2017.

As with any major holiday, and especially during the month of December, many folks took the time to be with their families and loved ones but that surely didn’t slow anyone on the team from contributing in a major way. One of those ways was part of a big end-of-year initiative in which each team member was required to reach out to respective networks and invite them to utilize and share feedback on our messaging platform. In this way, we can continue to improve and evolve the product.

Additionally, many of our customers had a go-live date of 1/1 to hit the ground running with pMD in the new year. This meant that these on-site implementations would have had to occur in the week between Christmas and the new year. Circling back to the theme of this post, all hands were on deck to implement these folks before the anticipated go-live date. With two teams of pMDers gladly accepting that challenge by flying to Southern California and New York, this ensured that our new customers were up and running by 1/1.

This approach and willingness to do what it takes makes up the character of this great team. We understand that at any given moment, you’ll be asked to push a little harder and go a little further to achieve a goal. December was no different and we ended 2017 at our strongest month ever, reaching that year-end goal as a team!

 If you'd like to find out more about pMD's suite of products, which includes our MIPS registry, charge capture, secure messaging, and care coordination software and services, please contact pMD.