Charge Interfaces Eliminate Data Entry for Billers
By adopting a charge capture solution such as pMD, in-house and third-party billing organizations typically see an immediate reduction in the amount of time that their staff have to spend obtaining charges and looking up diagnosis and procedure codes. These personnel can instead focus on increasing revenue by coding complicated procedures or investigating rejected claims instead of writing them off. Many organizations take these efficiency gains one step farther and achieve paperless billing by putting an electronic charge interface into place, sending the charges directly into their billing system and avoiding manual re-entry. This is only possible if the charge capture solution is willing and able to communicate with the billing solution.
Through its all-inclusive pricing policy and through a series of more than a dozen major interface projects, pMD has pushed the envelope to make sure that the answers to "willing" and "able" are yes. That means developing multiple different ways of transferring information to accommodate partners as diverse as GE Centricity, Cerner, Athena, doc-tor.com, PBSI, Misys Tiger, ADS, MedEvolve, Medtopia, Versys, Allscripts A4, and NextGen; as well as the proprietary systems of third-party billing companies such as PracticePlus and MDeverywhere.
The experience gained from these projects has allowed pMD to improve its technology, becoming the industry leader for interfaces. The result is a faster turnaround and a better experience for its customers, as JoAnne Wilson, billing manager of The Kidney and Hypertension Center in Ohio, attests: "We were shocked at how rapidly pMD implemented a billing interface with Misys Tiger. It was live one week after the project began! As a result, pMD has improved our revenue significantly without adding back-office overhead."
Charge interfaces allow customers the financial, time-saving, and compliance benefits of charge capture; with the flexibility to keep their existing billing software. pMD has a proven record of providing them more rapidly than its competitors - and at no cost.
Appointment Interfaces Let You Take Your Schedule With You
pMD's customers also have the option to view appointment schedules on an iPhone or BlackBerry, even if they're using a different practice management system. That way they can look at their office schedule while they're on the go; and when they see a patient in the office, they can access that patient's clinical information from the hospital.
pMD recently added appointment interfaces with Greenway, Athena, and GE Centricity. Its customers who use those systems are excited to access their calendars quickly on the go, without having to leave behind their existing practice management system.
Hospital Integration Eliminates Face Sheets and Demographic Entry for Doctors
Eliminating data entry is a major goal of intelligent software, and doctors' time is particularly precious. Therefore, integrating with hospitals is a priority for pMD. The entire community of providers who work at the hospital can benefit from having patient demographics sent to their devices in realtime. Furthermore, their billers save time by having insurance information available, so they don't need to pull face sheets before they can start their work. This further tightens the reimbursement cycle by removing manual steps.
Of course, not every hospital is willing or able to send patient information to pMD. But pMD is always willing and able, and from recently-completed projects at Huntington Hospital in New York and El Centro Regional Medical Center in California, the company has become expert at removing potential barriers to these types of interfaces. Carole Jungkurth, vice president of Practice Plus Solutions, Inc. in California, has found that "pMD has been very responsive to our needs and the needs of our client. They quickly integrated with our billing software and also with the facility software that is a crucial part of our client's practice. All of the adjustments, changes and additions were provided at no additional charge to our client, which is a rarity in our industry."
pMD is an unusual company, committed to working tirelessly for its customers and growing its tool set to deliver the results they want. With new interface projects starting up at other forward-thinking facilities such as The Christ Hospital in Ohio and New York Hospital Queens, pMD continues to follow through on its intention to improve connectivity and communication at medical communities across the country.